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- Tasks: Join us as a Migration Support Technician, assisting with device refresh and user support.
- Company: Be part of a leading Defence Industry project in Glasgow, making a real impact.
- Benefits: Earn £25.15 per hour with potential for flexible hours and valuable experience.
- Why this job: Gain hands-on experience in tech while working in a dynamic team environment.
- Qualifications: Active SC Clearance or willingness to obtain; UK passport required.
- Other info: Short-term contract of 2-4 weeks with opportunities for future projects.
Location: Glasgow G2
Client: Defence Industry
Length of contract: 2-4 weeks support on project
Pay: £25.15 per hour - Umbrella
Clearance Requirements:
- Must have an active SC Clearance or be willing to undergo SC Clearance.
- Must hold a valid UK passport and be a British Citizen (without dual nationality).
Role Overview:
We are seeking reliable and detail-oriented Migration Support Technicians to assist with a large-scale device refresh project. The role involves setting up refresh clinics, handling device handovers, updating systems, and supporting end users during device migration.
Key Responsibilities:
- Assist in setting up and maintaining the Refresh Clinic at designated sites.
- Move devices as instructed by the Contractor Engineer and Site Manager from onsite storage to the Refresh Clinic.
- Login to systems as directed, using devices provided.
- Refresh laptops by collecting existing devices from users and handing over new devices, strictly following the migration schedule and project processes.
- Ensure accurate handover and collection of devices per the migration schedule.
- Update workflow management systems correctly at all relevant steps.
- Promptly report any issues during the migration process to the Contractor Engineer and Site Manager.
- Escalate unresolved issues to onsite Post Migration Support Engineers.
- Conduct manual daily stock checks and report findings.
- Package collected devices according to the device Designation Rules, clearly marking items for disposal or refurbishment.
- Securely move all devices and equipment back into onsite storage at the end of each day.
Skills & Experience Required:
- Previous experience supporting device refresh/migration projects (desirable but not essential).
- Comfortable handling hardware and working within structured processes.
- Strong attention to detail and record-keeping skills.
- Good communication skills to liaise with engineers, managers, and end-users.
- Ability to work independently under instruction and as part of a team.
- Physically capable of moving and handling IT equipment.
Other Requirements:
- Must adhere strictly to security and confidentiality requirements on all sites.
- Willingness to work occasional extended hours to meet project deadlines.
Migration Support Technician - 450384 employer: outsource uk ltd
Contact Detail:
outsource uk ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Migration Support Technician - 450384
✨Tip Number 1
Familiarise yourself with the specific requirements of the Defence Industry, especially regarding security protocols. Understanding the importance of SC Clearance and how it impacts your role will show your commitment to the position.
✨Tip Number 2
Highlight any previous experience you have with device refresh or migration projects during your conversations. Even if it's not extensive, demonstrating your familiarity with similar tasks can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your attention to detail and record-keeping skills in detail. Be ready to provide examples of how you've successfully managed similar responsibilities in past roles, as this is crucial for the Migration Support Technician position.
✨Tip Number 4
Show your willingness to work as part of a team and independently. Be prepared to share instances where you've effectively collaborated with others or taken initiative on your own, as this will demonstrate your adaptability in various work environments.
We think you need these skills to ace Migration Support Technician - 450384
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Migration Support Technician position. Highlight key skills such as attention to detail, communication, and experience with device refresh projects.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous work in device migration or support roles, and ensure your CV is clear and concise.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are a good fit for this role. Mention your willingness to undergo SC Clearance, your ability to follow structured processes, and your strong communication skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at outsource uk ltd
✨Show Your Attention to Detail
As a Migration Support Technician, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid issues or improved processes.
✨Demonstrate Your Communication Skills
You'll need to liaise with various stakeholders, so highlight your communication skills during the interview. Share instances where you effectively communicated technical information to non-technical users or collaborated with team members.
✨Familiarise Yourself with Device Migration Processes
Even if you haven't worked directly in device migration before, research the typical processes involved. Understanding the workflow will allow you to speak confidently about how you would approach the role and handle potential challenges.
✨Prepare for Security and Confidentiality Questions
Given the nature of the Defence Industry, be ready to discuss your understanding of security protocols and confidentiality requirements. You might want to mention any relevant experiences that demonstrate your commitment to these principles.
