At a Glance
- Tasks: Design and enhance end-to-end services in finance, collaborating with diverse teams.
- Company: Outsource UK Ltd, a leader in financial services innovation.
- Benefits: Competitive pay rate of £550 per day or £80-85k FTC for two years.
- Other info: Hybrid role offering flexibility and opportunities for professional growth.
- Why this job: Shape user experiences and drive impactful service design in the finance sector.
- Qualifications: Proven service design experience and strong journey mapping skills.
The predicted salary is between 80000 - 85000 £ per year.
Outsource Uk Ltd is seeking a Service Designer to join their Financial Services team in Crawley. This hybrid role involves working closely with multidisciplinary teams to design and enhance end-to-end services aligned with user needs and business objectives.
The successful candidate will have proven experience in service design, strong skills in journey mapping, and familiarity with tools like TheyDo.
The position offers a competitive pay rate of £550 per day or an £80-85k FTC for two years.
Hybrid Service Designer — End-to-End CX in Finance employer: outsource uk ltd
Outsource UK Ltd is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the Financial Services team in Crawley. Employees benefit from competitive compensation, flexible hybrid working arrangements, and ample opportunities for professional growth, making it an ideal environment for those looking to make a meaningful impact in service design.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Service Designer — End-to-End CX in Finance
✨Tip Number 1
Network like a pro! Reach out to people in the finance and service design sectors on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your journey mapping and service design projects. Visuals speak louder than words, so make it pop!
✨Tip Number 3
Prepare for interviews by practising common questions related to service design. We all know they love to dig into your process, so be ready to share your thought process and tools like TheyDo.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Service Designer — End-to-End CX in Finance
Some tips for your application 🫡
Show Off Your Service Design Skills:Make sure to highlight your experience in service design right from the get-go. We want to see how you've tackled similar challenges in the past, so don’t hold back on those journey mapping skills!
Tailor Your Application:Take a moment to customise your application for this role. We love seeing candidates who understand our needs and can align their experiences with the job description. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant skills and experiences. Less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at outsource uk ltd
✨Know Your Service Design Stuff
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your previous projects, especially those involving journey mapping and user-centric design. This will show that you not only understand the theory but can also apply it in real-world scenarios.
✨Familiarise Yourself with TheyDo
Since familiarity with tools like TheyDo is mentioned in the job description, take some time to explore this tool before your interview. If you’ve used it in past projects, be prepared to share specific examples of how it helped you enhance user experiences.
✨Showcase Your Collaboration Skills
This role involves working closely with multidisciplinary teams, so highlight your teamwork experience. Think of examples where you successfully collaborated with different departments or stakeholders to achieve a common goal. This will demonstrate your ability to fit into their team dynamic.
✨Align with Business Objectives
Understand the financial services sector and how service design can impact business objectives. Be ready to discuss how your designs can not only meet user needs but also drive business success. This shows that you’re not just a designer, but a strategic thinker who understands the bigger picture.
