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For Companies At a Glance
- Tasks: Engage with the community and connect people with top brands and services.
- Company: Dynamic team in Belfast focused on customer engagement.
- Benefits: Structured training, mentorship, and clear career progression.
- Why this job: Perfect for confident communicators who love meeting new people and achieving results.
- Qualifications: Strong communication skills and a proactive attitude; experience is a plus.
- Other info: Entry-level role with full-time hours and great growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are growing our team in Belfast and are looking for motivated, outgoing individuals to join our customer engagement division. This role focuses on delivering community outreach and residential engagement campaigns designed to connect people with leading brands and essential services.
This opportunity is ideal for confident communicators who enjoy meeting new people, working independently, and being rewarded for the results they achieve.
What We Offer
- Structured training and ongoing mentorship to support career development
- A supportive, team-focused environment with clear progression pathways
- The opportunity to represent respected brands and national initiatives
Key Responsibilities
- Deliver community-based engagement activities across residential areas
- Represent our services in a professional and approachable manner
- Build positive relationships and provide excellent customer experiences
- Record and manage campaign activity using internal systems
- Work towards individual and team performance goals, applying feedback and training to improve results
What We’re Looking For
- Ability to commute to Belfast on a daily basis
- Strong communication and interpersonal skills
- A proactive and goal-oriented approach
- Previous customer-facing experience is beneficial but not required
Equal Opportunity Statement
We’re looking for someone who can commute to Belfast daily and who are ready to get started quickly, our team is actively reviewing applications and will contact shortlisted applicants promptly. All our team work on a self-employed basis and have an uncapped commission earning structure so that we get paid for the efforts we put in. Our team tell us this makes us a top company to work with because you are rewarded on your value. If you’re looking for a place to grow, learn, and contribute meaningfully to a team, we’d love to hear from you.
If you’re looking for an opportunity to develop valuable communication skills, progress quickly, and be rewarded for your contribution, we’d like to hear from you.
Apply today to begin your journey with us.
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Customer Engagement Associate employer: Outsource NI
Contact Detail:
Outsource NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their community outreach initiatives. This shows you're genuinely interested and can help you connect your experiences to what they value.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with people, try role-playing scenarios with friends or family. The more comfortable you are talking to others, the better you'll perform in interviews.
✨Tip Number 3
Be ready to share your stories! Think of examples from your past where you've successfully engaged with others or solved problems. These anecdotes will make you stand out and show how you can contribute to their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a simple way to express your appreciation and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Engagement Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer-facing roles or community engagement activities you've been involved in – it’ll show us you’re a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a fantastic addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Outsource NI
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Engagement Associate. Familiarise yourself with community outreach and how to engage effectively with residents. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
As this role requires strong communication, practice articulating your thoughts clearly. Think of examples from your past experiences where you've successfully engaged with others, whether in a customer service role or in everyday situations. This will showcase your confidence and ability to connect with people.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and performance goals. This shows that you're genuinely interested in the role and eager to learn more about how you can contribute to the team.
✨Dress the Part
First impressions matter, so dress professionally yet comfortably for your interview. Aim for smart-casual attire that reflects the company's values while allowing you to feel at ease. This will help you focus on showcasing your skills rather than worrying about your outfit.