08th October, 2026
Key Account Manager / Operations Support Manager Insurance Reinstatement | Stamore, North West London | Up to £40,000 + Package
We are looking for an experienced Key Account Manager / Operations Support Manager to join our clients team within the insurance reinstatement sector.
The role will involve the day-to-day coordination of clients and operational teams, including Claims Handlers, Schedulers and Contracts Managers, ensuring claims and reinstatement projects are delivered efficiently and to a high standard.
Key Responsibilities
- Manage key client relationships and act as a main point of contact.
- Coordinate Claims Handlers, Schedulers and Contracts Managers.
- Monitor claims, workloads, timescales and service levels.
- Resolve operational issues and keep clients regularly updated.
- Ensure jobs progress smoothly from instruction through to completion.
- Support the continued improvement of operational processes and client service.
Experience Required
- Experience within insurance reinstatement, property claims, construction or loss adjusting.
- Strong client management and communication skills.
- Excellent organisation and ability to manage multiple priorities.
- Experience coordinating teams and operational workloads.
- A proactive, commercially minded and solutions-focused approach.
Key Account Manager / Operations Support Manager in London employer: Outsource Construction
Outsource Construction is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets opportunity. With a strong focus on employee development, we provide comprehensive training and growth pathways, ensuring our team members thrive in their careers while working on prestigious projects that make a real impact. Our collaborative culture prioritises safety and quality, making it a rewarding place for professionals to excel in the construction industry.
