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- Tasks: Make over 100 outbound calls daily to book routine sight tests.
- Company: Leading provider of home-based eye care with a dedicated team.
- Benefits: Competitive salary, private medical insurance, and contributory pension scheme.
- Why this job: Enhance customer engagement and support better eye health across the UK.
- Qualifications: Experience in an optical environment and strong communication skills.
- Other info: Join a dynamic team in Swindon with a focus on eye care.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of home-based eye care is seeking a Customer Rebook Advisor to enhance customer engagement through proactive outreach. This role involves making over 100 outbound calls daily, focusing on booking routine sight tests. Candidates should have experience in an optical environment and strong communication skills.
The position offers a competitive salary, private medical insurance, and a contributory pension scheme. Join a dedicated team in Swindon to support better eye health across the UK.
Outbound Eye Care Rebooking Specialist in Swindon employer: OutsideClinic
Contact Detail:
OutsideClinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Eye Care Rebooking Specialist in Swindon
✨Tip Number 1
Practice your pitch! Before you dive into those calls, rehearse what you want to say. Make sure you can clearly explain why booking a sight test is important and how it benefits the customer. We want you to sound confident and knowledgeable!
✨Tip Number 2
Know your stuff! Brush up on common eye care questions and concerns. The more you know, the better you can engage with customers and address their needs. This will help you build trust and rapport during those 100+ calls.
✨Tip Number 3
Stay organised! Keep track of your calls and follow-ups. Use a simple spreadsheet or a note-taking app to jot down who you’ve called and when to call them back. This will help you stay on top of your game and ensure no one slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the hiring team. Plus, we love seeing candidates who are proactive about their applications. So, get your application in and let’s get you on board!
We think you need these skills to ace Outbound Eye Care Rebooking Specialist in Swindon
Some tips for your application 🫡
Show Your Passion for Eye Care: When writing your application, let us know why you're excited about the eye care industry. Share any relevant experiences or personal stories that highlight your commitment to improving customer health and engagement.
Highlight Your Communication Skills: Since this role involves making over 100 outbound calls daily, it's crucial to showcase your strong communication skills. Use examples from your past roles where you successfully engaged with customers or resolved issues effectively.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Mention your experience in an optical environment and how it relates to the responsibilities of a Customer Rebook Advisor. We love seeing candidates who take the time to align their skills with our needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dedicated team in Swindon!
How to prepare for a job interview at OutsideClinic
✨Know Your Stuff
Make sure you brush up on your knowledge of the optical environment. Familiarise yourself with common eye care terms and procedures, as well as the importance of routine sight tests. This will show that you're not just interested in the role but also understand the industry.
✨Practice Makes Perfect
Since you'll be making over 100 outbound calls daily, practice your phone etiquette. Role-play with a friend or family member to get comfortable with handling different types of customer interactions. This will help you sound confident and professional during the interview.
✨Showcase Your Communication Skills
Strong communication is key for this role. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Highlighting these moments will demonstrate your ability to connect with clients effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations. Think about potential challenges you might face while rebooking appointments and prepare your responses. This will show that you're proactive and ready to tackle the job head-on.
