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For Companies At a Glance
- Tasks: Contact customers to book routine sight tests and secure appointments.
- Company: Leading provider of at-home health services with a focus on patient care.
- Benefits: Competitive salary, private medical insurance, and full-time hours.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Experience in an optical environment and strong communication skills.
- Other info: Join a supportive team in a rewarding role with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading provider of at-home health services is seeking a Customer Rebook Advisor for their Swindon office. This role involves contacting customers to book routine sight tests, making over 100 calls daily to secure 30-40 appointments.
The ideal candidate should have experience in an optical environment and strong communication skills, focusing on patient care and service excellence.
Full-time position with competitive salary and benefits, including private medical insurance.
Eye Care Rebooking Specialist in Swindon employer: OutsideClinic
Contact Detail:
OutsideClinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Care Rebooking Specialist in Swindon
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your conversations. When you understand what they stand for, you can show how you fit right in.
✨Tip Number 2
Practice your pitch! You’ll be making loads of calls, so rehearse how you introduce yourself and explain the role. Keep it friendly and professional – first impressions matter!
✨Tip Number 3
Show off your communication skills! During interviews or calls, listen actively and respond thoughtfully. This will demonstrate your commitment to patient care and service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Eye Care Rebooking Specialist in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about connecting with customers, make sure your written application highlights your communication skills. Use clear and friendly language to demonstrate how you can engage with patients effectively.
Tailor Your Experience: We want to see how your background fits the Eye Care Rebooking Specialist role. If you've worked in an optical environment before, mention specific experiences that showcase your understanding of patient care and service excellence.
Be Enthusiastic!: Let your passion for customer service shine through in your application. We love candidates who are excited about helping others, so don’t hold back on expressing why you’re keen to join our team!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way for us to see your details and get you into the process without any hiccups!
How to prepare for a job interview at OutsideClinic
✨Know Your Stuff
Make sure you brush up on your knowledge of the optical environment. Familiarise yourself with common eye care terms and procedures, as well as the services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Practice Your Pitch
Since this role involves making a lot of calls, practice your communication skills. Role-play with a friend or family member to get comfortable with booking appointments and handling potential objections. The more confident you sound, the better!
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you went above and beyond for a customer, especially in a healthcare setting. This will demonstrate your commitment to patient care and service excellence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
