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For Companies At a Glance
- Tasks: Lead a luxury boutique, driving sales and delivering exceptional customer experiences.
- Company: Exciting new pop-up boutique in the heart of Mayfair.
- Benefits: Competitive salary, commission, uncapped bonus, and clothing allowance.
- Why this job: Join a dynamic team and build lasting relationships with high-value clients.
- Qualifications: Experience in sales, strong client relationship skills, and a refined aesthetic.
- Other info: Opportunity for growth in a vibrant, entrepreneurial environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a full-time Boutique Manager for a new pop-up boutique in the heart of Mayfair. This is a high-visibility role with direct impact on B2C growth as the plan is to open a flagship boutique.
Job Purpose
To lead the boutique as a high‑touch brand space – responsible for delivering strong daily sales, an exceptional customer experience, and meaningful, lasting relationships with our clients – both in‑store and online. This role blends floor leadership, digital clientelling, 1:1 selling, and boutique‑level business development to build luxury community and grow direct‑to‑consumer sales funnel.
Reporting Line
Reports to Managing Director and is supported by a part‑time Sales Associate (2 days/week) and Head Designer, who will attend for VIP client appointments and events.
Key Responsibilities
- Boutique Operations & Sales Leadership – Ensure the boutique operates smoothly, daily targets are consistently met/exceeded, and the Sales Associate is well‑supported and engaged.
- Customer Experience Excellence – Deliver a highly personalised, values‑led experience that drives repeat visits, confident purchasing, and strong referrals. Every interaction should reflect the depth and warmth of the brand.
- Digital Clientelling – Actively engage with online enquiries and existing clients to replicate the boutique experience digitally – leading to strong conversion and loyalty.
- Boutique‑Led Business Development – Proactively build relationships with concierges, personal shoppers, neighbouring boutiques, and relevant networks to attract new high‑value clients.
- Stock & Commercial Insights – Maintain accurate, well‑presented inventory. Provide clear, timely insights from the shop floor to inform merchandising and commercial strategy.
- Brand Representation – Embody the brand visually, tonally, and emotionally in all client interactions, both offline and online.
Candidate Profile
We are looking for somebody who is aligned with four core values:
- We Care – We act with respect and responsibility toward people, products, and our planet.
- We Energise – We bring positivity, initiative, and momentum. We uplift others and create a culture of can‑do.
- We Get Things Done – Well – We take ownership, follow through, and deliver with care.
- We Create – We embrace creativity, innovation and continuous improvement.
And somebody who:
- Has a growth mindset and is driven to achieve strong sales results – to realise both the company’s ambitions and their own.
- Brings a ‘Black Book’ of relevant clients they can confidently convert into loyal customers.
- Possesses a refined aesthetic and cultural fluency, with a natural affinity for high‑net‑worth individuals who value contemporary art, design, craftsmanship, meaningful travel, and understated luxury.
- Is confident selling across Womenswear, Menswear, Accessories, and Homeware.
- Demonstrates high emotional intelligence and discretion, tailoring their approach to suit each client.
- Can communicate the brand story with clarity and conviction – making each interaction feel purposeful and personal.
- Is hands‑on, adaptable, and unentitled – ready to thrive in a lean, entrepreneurial team where no task is too small and no challenge too big.
- Is comfortable supporting boutique‑based brand activations and private events to build client engagement and community.
- Uses client feedback and sales insights to refine outreach, service and product focus.
Desirable Experience / Profile
The following would also be but are not essential:
- Proven experience converting both in‑store and online interactions into meaningful, repeat sales.
- Familiarity with Shopify.
- Familiarity with using a CRM platform for customer outreach and relationship‑building.
- Availability to work a Tuesday‑Saturday schedule.
In addition to the basic salary: Commission, Uncapped Bonus, Clothing Allowance.
Please email CVs to or call directly on. Only successful candidates will be contacted. PLEASE ONLY APPLY IF YOU HAVE ‘THE RIGHT TO WORK’ IN THE UK.
Opening Boutique Managerluxury Ladies & Men’s Cashmere employer: OUTSIDE THE BOX
Contact Detail:
OUTSIDE THE BOX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opening Boutique Managerluxury Ladies & Men’s Cashmere
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or attend interviews, let your passion for luxury retail shine through. Share your experiences and how they align with the brand’s values – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a boutique you love, don’t wait for them to post a job. Reach out directly, express your interest, and showcase what you can bring to the table. A little initiative can go a long way!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and ace those conversations. Plus, applying through us gives you a better shot at standing out from the crowd!
We think you need these skills to ace Opening Boutique Managerluxury Ladies & Men’s Cashmere
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through. We want to see how much you care about delivering exceptional customer experiences and building lasting relationships with clients.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Boutique Manager role. Highlight any relevant experience in sales leadership, client engagement, and boutique operations to catch our eye!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and how it connects to our brand values – we want to know what makes you tick!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for this exciting opportunity in Mayfair!
How to prepare for a job interview at OUTSIDE THE BOX
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's story, values, and product range. Understand what makes them unique in the luxury market. This knowledge will help you communicate the brand's essence confidently and show that you're genuinely passionate about representing it.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built and maintained relationships with high-value clients in the past. Highlight your emotional intelligence and ability to tailor your approach to different personalities. This is crucial for a role that focuses on delivering exceptional customer experiences.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales achievements and how you can replicate that success in this boutique. Bring along your 'Black Book' of contacts if possible, and be prepared to explain how you would convert those connections into loyal customers for the brand.
✨Emphasise Your Adaptability
This role requires a hands-on approach and the ability to thrive in a lean team. Share examples of how you've successfully adapted to challenges in previous roles. Show that you're not afraid to roll up your sleeves and tackle any task, big or small, to ensure the boutique's success.
