At a Glance
- Tasks: Deliver exceptional service and build relationships with clients in luxury watch sales.
- Company: Join a close-knit team in a prestigious luxury retail environment.
- Benefits: Earn commission, enjoy 28 days holiday, and receive a free watch to wear.
- Other info: Flexible hours with opportunities for networking and personal development.
- Why this job: Become an expert in fine watches while inspiring clients with your passion.
- Qualifications: Excellent communication skills and a desire to learn about luxury products.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an experienced Luxury Sales Consultant to be part of a close-knit, "family feel" team. You could be super passionate or eager to learn about the mechanics of fine watches with no experience, and with training, become an expert in the field. This is also a great opportunity for those luxury sales consultants who want to move from fashion, accessories and lifestyle.
The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces.
Role
Reporting to the Boutique's Manager, you will be part of a team of 3 close-knit Sales Associates.
- Establish a rapport with the clients, servicing their requirements and go "above and beyond" to deliver an outstanding customer experience and establish repeat business.
- Build and foster a client database, identifying your clients' needs and keeping appropriate contact with them.
- Establish yourself as the 'go-to' person in your area of expertise.
- Be driven to exceed targets, both in personal and team sales figures.
- Be aware of, and knowledgeable about, new products and launches and update clients where appropriate.
- Be aware of, and exhibit knowledge of, procedure and security compliance. Adhering to company policies at all times.
- Responsible for your work, behaviour, and performance at all times.
Ideal Candidate
- Must be articulate with excellent communication skills.
- Experience in a luxury/premium retail environment with a passion and eagerness to learn and develop.
- Previous experience selling Fine watches & Jewellery is desirable but not essential, and we will consider luxury fashion, accessories, and hospitality.
- Be an ambassador of the company and brand.
- Be passionate & inspiring about your role & Watches.
- Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
- A motivated team member, communicating with and supporting your colleagues and striving to deliver exemplary customer service.
- Sales and service driven, aiming to exceed targets set.
- A passion to learn and self-develop knowledge on all products.
- Flexible and confident to attend evening events to network, enhance sales, and build relationships with clients.
- Have excellent English, both verbal and written - additional language skills would be an advantage.
- Smart and well-groomed in appearance.
In addition to the basic salary, 1% - 3% personal commission and team commissions based on performance, 28 holiday allowance, free watch to wear in store, and a Pension Scheme.
Please email CVs to cv@otbrecruitment.com or call direct on 07815939515. Only successful candidates will be contacted. Please only apply if you have 'The Right to Work' in the UK.
Luxury Sales Consultants Luxury Fine Watches employer: OUTSIDE THE BOX
Join a prestigious global luxury designer brand as a CRM Specialist / Senior Sales Consultant in the heart of Harrods, where you will thrive in an exquisite boutique environment that celebrates artistic feminine designs. Our company fosters a vibrant work culture focused on exceptional client relationships and offers unparalleled growth opportunities, including participation in exclusive events and a comprehensive benefits package that includes commission, bonuses, and clothing allowances. Experience the allure of working in a luxury setting that not only values your contributions but also invests in your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Consultants Luxury Fine Watches
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like OUTSIDE THE BOX, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like OUTSIDE THE BOX!
We think you need these skills to ace Luxury Sales Consultants Luxury Fine Watches
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at OUTSIDE THE BOX, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at OUTSIDE THE BOX and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show OUTSIDE THE BOX that you’re ready to jump in and contribute right away!
How to prepare for a job interview at OUTSIDE THE BOX
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
