At a Glance
- Tasks: Deliver exceptional service and build lasting relationships with luxury clients.
- Company: Join a prestigious global luxury designer brand at Harrods.
- Benefits: Competitive salary, commission, bonuses, and a fantastic benefits package.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador in a stunning boutique and enhance client experiences.
- Qualifications: 2+ years in luxury ladieswear sales and strong relationship-building skills.
The predicted salary is between 33750 - 41250 £ per year.
- SENIOR CLIENT ADVISOR - LUXURY DESIGNER LADIESWEAR
- KNIGHTSBRIDGE
- £36K-£39K + COMM + BONUS
- New exciting opportunity is now available for an experienced LUXURY LADIESWEAR
SENIOR CLIENT ADVISOR based in an exquisite concession boutique on the ‘Super Brands’ floor within Harrods
Our client a global luxury designer brand that has an amazing heritage and reputation.
They are revered globally for its artistic feminine designs.
The luxury boutique will have LTRW, Couture, Shoes, Leather Goods, Accessories and Fragrance.
The alluring interior design is breath taking and will enable the team to enhance the welcoming ambiance.
The Senior Client Advisor is a true brand ambassador responsible for ensuring the client journey upholds the brands rich heritage, from service excellence, follow up and building a long-lasting connection with clients.
Also, responsible for operational and commercial duties such as visual merchandising, maintaining store standards and involvement with deliveries and inventories.
The Role
- Reporting to the Store Director, and will be part of a team of 10
- Achieving weekly / monthly store targets with the team
- Providing service excellence to every client, from welcome and approach, creating a bond, discovery moments and long-lasting relationships.
- Achieving individual and team sales and client targets, based on the available data to better understand own performance and sales opportunities.
- Create an engaging and genuine client experience, offering A* class service to privatively recruit new and existing clients.
- Having an in-depth knowledge and appreciation for the heritage and history of the brand, having a hunger for knowledge and using these elements to share the legacy and vision with our clients.
- Maintain a professional and immaculate presentation when on the sales floor and respecting the guidelines when it comes to product presentation and etiquette.
- Introducing opportunities, events and new collection to our clients, being able to work individually and proactively on your client networking.
- Confidence in proposing cross category offer to your clients, with the ability to handle objections and find solutions.
Ideal Candidate
- A minimum of 2 years prior experience selling & styling luxury designer ladieswear
- Proven track record in building and maintaining strong and long-lasting relationships with clients
- Strong work ethic and drive to succeed
- Strong track record of individual performance, with an understanding of individual areas of improvement
- Advanced knowledge in LRTW styling and wardrobe mastery
- Flexibility to work varied hours/days, including weekends, and holidays as needed.
- Proven track record of effectively working within a team, contributing to ideas and supporting colleagues when needed.
- Strong sales techniques and clientelling
- LRTW orientated (experience in haute couture or high fine jewellery is advantageous)
- Experience in pinning / fitting to assist with alterations is a plus
- Excellent interpersonal and communication skills
- Warm and friendly personality that can build relationships easily
- Fluent in English (written and oral), additional languages is a plus
Additional the basic salary is
1% Commission on all sales, bonus, free uniform, and excellent Incentives & benefits package.
Please email CV’s to or call direct on 07815939515
Only successful candidates will be contacted.
Please only apply if you have ‘The Right to Work’ in the UK
Senior Client Advisor in Slough employer: Outside The Box Recruitment Ltd
Outside The Box Recruitment Ltd offers an exceptional opportunity for a Store Director in the heart of London, where luxury retail meets a vibrant work culture. Employees benefit from a competitive salary, bonuses, and private health insurance, alongside ample opportunities for professional growth within a prestigious brand. Join a dynamic team that values innovation and excellence, making it a rewarding place to advance your career in luxury retail.
Contact Details:
Outside The Box Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Advisor in Slough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Outside The Box Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Outside The Box Recruitment Ltd!
We think you need these skills to ace Senior Client Advisor in Slough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Outside The Box Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Outside The Box Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Outside The Box Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Outside The Box Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
