At a Glance
- Tasks: Build long-term relationships with luxury clients and achieve sales targets in a stunning boutique.
- Company: Global luxury designer brand known for artistic feminine designs.
- Benefits: Competitive salary, commission, bonus, clothing allowance, and excellent incentives.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Join a prestigious brand and create unforgettable experiences for discerning clients.
- Qualifications: 3+ years in luxury sales, strong client relationships, and excellent communication skills.
The predicted salary is between 35000 - 39000 £ per year.
New exciting opportunity is now available for an experienced Luxury Ladieswear CRM Specialist / Senior Sales Consultant based in an exquisite concession boutique on the ‘Super Brands’ floor within Harrods. Our client is a global luxury designer brand that has an amazing heritage and reputation, revered globally for its artistic feminine designs. The luxury boutique will have LTRW, Couture, Shoes, Leather Goods, Accessories, and Fragrance. The alluring interior design is breathtaking and will enable the team to enhance the welcoming ambiance.
As the CRM Specialist / Senior Sales Consultant, you will lead the team in creating and building long-term relationships with UHNW clients, follow throughs, and special events to attract discerning clients. Additionally, you will achieve sales in line with the ambitions of the Boutique and ensure that every Client has an exceptional and unique experience by providing the highest standards of service.
The Role:
- Reporting to the Store Director, and will be part of a team of 10
- Achieving weekly/monthly store targets with the team
- Increasing average basket in quantity and value
- Styling and link selling
- Knowing LRTW construction and Accessories vocabulary to tell the story of each product
- Cultivates exceptional client relationships with local and international clients
- Establishes action plans and strategies to increase and develop the boutiques client base
- Efficiently develops the client portfolio, including networking outside the Boutique
- Participates in organizing and attending client events as well as high ticket client events
- Bringing to life the client experience
- Maintaining an excellent level of product knowledge, understanding products, trends, and collections
- Elegant grooming standards at all times whilst representing the brand
- Leading the team with introducing UHNW clients to the boutique
Ideal Candidate:
- A minimum of 3 years prior experience selling luxury designer ladieswear
- Strong sales techniques and clientelling – must have a strong UHNW personal client book
- LRTW orientated (experience in haute couture or high fine jewellery is advantageous)
- Experience in pinning/fitting to assist with alterations is a plus
- Excellent interpersonal and communication skills
- Warm and friendly personality that can build relationships easily
- Fluent in English (written and oral), additional languages is a plus
- Strong drive to succeed
- A team player and supportive colleague is essential
- Proficiency in Microsoft Office and email is required
Additional the basic salary is: Commission, bonus, clothing allowance, and excellent incentives & benefits package.
Please email CV’s to or call direct on 07815939515. Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK.
Customer Relationship Management Specialist in Slough employer: Outside The Box Recruitment Ltd
Outside The Box Recruitment Ltd offers an exceptional opportunity for a Store Director in the heart of London, where luxury retail meets a vibrant work culture. Employees benefit from a competitive salary, bonuses, and private health insurance, alongside ample opportunities for professional growth within a prestigious brand. Join a dynamic team that values innovation and excellence, making it a rewarding place to advance your career in luxury retail.
Contact Details:
Outside The Box Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Specialist in Slough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Relationship Management Specialist at Outside The Box Recruitment Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Outside The Box Recruitment Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Relationship Management Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Relationship Management Specialist in Slough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Outside The Box Recruitment Ltd:When writing your cover letter, make sure to tailor your message specifically for Outside The Box Recruitment Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Outside The Box Recruitment Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Outside The Box Recruitment Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Outside The Box Recruitment Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Outside The Box Recruitment Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
