Senior Sales Advisor

This is a very exciting time for our client who is expanding their stores and creating a number of Senior / Sales Consultant roles based in White City, West London, & 3 different sites across Central London.

We are looking for a number of both junior and very experienced Luxury Senior / Sales Consultants. You could be super passionate or eager to learn about the mechanics of fine watches and jewellery with no experience, and with training become an expert in the field OR you have 3-5 years experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want to move from fashion, accessories and lifestyle.

Our client is an international heritage brand that has honed their craft for over 130 years, specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces.

Role:

• Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates.
• Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
• Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
• Establish yourself as the ‘go-to’ person in your area of expertise.
• Be driven to exceed targets, both in personal and team sales figures.
• Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate.
• Be aware of, and exhibit knowledge of procedure and security compliance, adhering to company policies at all times.
• Responsible for your work, behaviour, and performance at all times.

Ideal Candidate:

• Must be articulate with excellent communication skills.
• For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop.
• Senior sales must have a minimum of 3 years experience in a luxury retail store or Senior Sales Consultant ideally with own client book.
• Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality.
• Be an ambassador of the company and brand.
• Be passionate & inspiring about your role, Watches & Jewellery and brands.
• Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
• A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
• Sales and service driven aiming to exceed targets set.
• A passion to learn and self-develop knowledge on all brands & products.
• Flexible and confident to attend evening events to network, enhance sales and relationship build with clients.
• Have excellent English both verbal and written – additional language skills would be an advantage.
• Smart and well-groomed in appearance.

Additional to the basic salary: Commission up to 1%-5%, 10% Bonus, Discount, Pension Scheme, Healthcare, additional benefits.

Please email CVs to cv@otbrecruitment.com or call direct on 07815939515. Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK.