At a Glance
- Tasks: Support sales and admin, handle transactions, and provide exceptional customer service.
- Company: Join a prestigious luxury fashion brand in Mayfair.
- Benefits: Competitive salary, commission, free uniform, discounts, and generous holiday allowance.
- Other info: Fast-paced environment with opportunities for personal growth and teamwork.
- Why this job: Be part of a dynamic team in the luxury fashion industry and enhance your skills.
- Qualifications: Experience in customer service and a passion for luxury fashion.
The predicted salary is between 36086 - 44106 £ per year.
Join an iconic luxury designer footwear & accessories brand in Mayfair on a 3-4 month FTC. Our client encompasses a complete luxury accessories brand. Ladies shoes remain the core of the product offer, alongside handbags, leather goods, scarves, sunglasses, eyewear, belts, fragrance and male shoes. They are a highly respected and sought after brand which has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide.
The Role:
- Supporting both the sales and store administration team.
- Receive payments and issue receipts while keeping track of all cash and credit transactions.
- Reconcile cash drawers and sales receipts.
- Maintain a clean and tidy till area.
- Process transactions in a busy environment (cash and pdq handling, handling float, performing regular cash checks to ensure accuracy, closing of the tills at the end of the day).
- Enrol clients in the CRM database: work with the selling teams to ensure client codification and data capture are within the set targets.
- Answer the store’s phone in a professional and brand-appropriate manner and direct queries to the right channels.
- Assist with updates to the online catalogue to facilitate virtual selling by ensuring correct prices have been uploaded and pictures of the styles in stock.
- Selling when needed.
Requirements:
- Excellent customer service skills – goes over and beyond on luxury service delivery.
- Accuracy in reconciling sales receipts.
- Excellent communication skills both written and verbal.
- Fluent English - additional languages would be beneficial.
- Demonstrable sales skills.
- Knowledge and understanding of the luxury market, customer service and fashion.
- Successfully able to handle multiple demands and competing priorities.
- Seeks opportunities to be proactive and pre-empt client needs.
- Demonstrates respect and politeness and regularly exceeds customer expectations.
- Shows innovation and initiative in setting customer care standards.
- Able to work under pressure in a fast-paced environment.
Personal Attributes:
- Enthusiastic, self-confident and self-motivated.
- Understand and represent the luxury lifestyle image of the brand.
- Professionalism is maintained under all circumstances.
- Prepared to go the extra mile to achieve targets.
- Must be team spirited and inclusive.
Additional Benefits:
- 1.25% commission on all sales.
- Free uniform.
- Discount.
- 33 days holiday pro-rata.
- 40 hours (includes lunch and breaks paid).
Please only apply if you have the ‘right to work’ in the UK – there is NO sponsorship for this role. Only successful candidates will be contacted.
Cashier & After Sales Admin in City of Westminster employer: Outside The Box Recruitment Ltd
As a Luxury Client Advisor in Fine Watches and Jewellery, you will thrive in a dynamic and supportive environment that values exceptional service and client relationships. Our company fosters a culture of excellence, offering competitive commission structures, bonuses, and comprehensive benefits including healthcare and a pension scheme, all while providing ample opportunities for personal and professional growth. Join us in a location that not only celebrates luxury but also encourages networking and collaboration among passionate team members.
Contact Details:
Outside The Box Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cashier & After Sales Admin in City of Westminster
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Cashier & After Sales Admin in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Outside The Box Recruitment Ltd:Don’t forget to personalise your application for Outside The Box Recruitment Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Outside The Box Recruitment Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Outside The Box Recruitment Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Outside The Box Recruitment Ltd and contribute positively during your temporary stint.
