At a Glance
- Tasks: Build relationships with clients and deliver exceptional service in luxury watches and jewellery.
- Company: Exciting luxury brand expanding its team in Central London.
- Benefits: Competitive salary, commission, bonuses, discounts, and healthcare.
- Other info: Dynamic environment with opportunities for networking and personal growth.
- Why this job: Join a passionate team and immerse yourself in the world of luxury fashion.
- Qualifications: 2+ years in luxury retail, excellent communication, and a passion for fine jewellery.
The predicted salary is between 33750 - 41250 £ per year.
- LUXURY CLIENT ADVISOR – FINE WATCHES & JEWELLERY
- CENTRAL LONDON
- We are looking for experienced Luxury Senior / Sales Consultants with
2+yrs experience selling PREMIUM / LUXURY watches & jewellery or fashion.
This is a very exciting time for our client who is expanding their stores and creating a number of Client Advisor roles.
The ability to clientele, build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces.
Role
- Reporting to the Boutique Manager, and Assistant Manager, you will be part of a team of 8-15 Sales Associates
- Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
- Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
- Establish yourself as the ‘go-to’ person in your area of expertise.
- Be driven to exceed targets, both in personal and team sales figures
- Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate.
- Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times.
- Responsible for your work, behaviour, and performance at all times.
- Be an effective team member.
- Based in Fine Jewellery and can cross sell Fine Watches.
Ideal Candidate
- Must be articulate with excellent communication skills.
- Senior / Sales
Consultant must have a minimum of 2yrs experience selling fine watches / jewellery or luxury fashion
- Experience in clientelling and service delivery within a luxury / premium retail environment.
- Be passionate about fine Jewellery and the opportunity to learn about fine watches
- A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
- Sales and service driven aiming to exceed targets set.
- A passion to learn and self-develop knowledge on all products.
- Flexible and confident to attend evening events to network, enhance sales and relationship build with clients.
- Have excellent English both verbal and written – additional language skills would be an advantage.
- Smart and well-groomed in appearance.
Additional to the basic salary
- 1%-5% Commission , 10% Bonus, Discount, Pension Scheme, Healthcare, additional benefits
- Please email CV’s to cv@otbrecruitment. com or call direct on 07815939515
Only successful candidates will be contacted.
Please only apply if you have ‘The Right to Work’ in the UK
Client Advisor in City of London employer: Outside The Box Recruitment Ltd
Outside The Box Recruitment Ltd offers an exceptional opportunity for a Store Director in the heart of London, where luxury retail meets a vibrant work culture. Employees benefit from a competitive salary, bonuses, and private health insurance, alongside ample opportunities for professional growth within a prestigious brand. Join a dynamic team that values innovation and excellence, making it a rewarding place to advance your career in luxury retail.
Contact Details:
Outside The Box Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Outside The Box Recruitment Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Outside The Box Recruitment Ltd!
We think you need these skills to ace Client Advisor in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Outside The Box Recruitment Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Outside The Box Recruitment Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Outside The Box Recruitment Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Outside The Box Recruitment Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
