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- Tasks: Manage project administration, ensuring everything is organised and on track.
- Company: Join a close-knit team at Outserve, specialists in e-commerce accounting.
- Benefits: Enjoy a competitive salary, private medical insurance, and 25 days holiday.
- Other info: Dynamic environment with opportunities for growth and continuous learning.
- Why this job: Make a real impact by supporting project delivery and improving processes.
- Qualifications: Experience in project administration and strong organisational skills required.
The predicted salary is between 24000 - 28000 £ per year.
Location: Stafford / Hybrid
Contract: Permanent, Full-Time
About Outserve
Outserve is a specialist in e-commerce accounting, inventory management, and business automation. We help product businesses scale with confidence, connecting systems, automating workflows, and building the custom integrations that make our clients' operations run smarter. We're a small, close-knit team where your work genuinely matters, and your fingerprints stay on things.
Salary and Benefits
- £24,000 - £28,000 salary (depending on experience)
- Monthly wellbeing bonus
- Private Medical Insurance
- 2 Death in Service
- 25 days holiday + bank holidays, with a buy/sell scheme
- Auto-enrolment pension scheme
- Free onsite refreshments and snacks
- Latest tech and tooling provided
About the role
We're looking for an organised, proactive Project Administrator to be the operational backbone of our project delivery. This is a role for someone who thrives on structure, takes pride in keeping things moving, and isn't afraid to chase people down when something's slipping. You'll own the administrative lifecycle of projects end to end, from proposal to completion, making sure the team are following the right processes, the right things are being tracked, and nothing falls through the cracks.
You'll work closely with the wider team and senior leadership, and will have some direct client contact, primarily around proposals and project communications. You don't need to be a project manager, but you do need to think like one.
What you'll be doing
- Managing the end-to-end administrative lifecycle of projects, keeping everything organised, documented, and on track
- Maintaining and updating ClickUp to ensure project tasks, timelines, and progress are accurately reflected at all times
- Monitoring project progress across the team and proactively flagging risks, delays, or blockers to senior leadership before they become problems
- Ensuring the team is following company processes and flagging when they're not
- Preparing client proposals and sending them out via Ignition, ensuring accuracy and a professional finish
- Supporting client communication where needed, primarily written, clear, and timely
- Providing general administrative support across projects and the wider business as required
- Helping to continuously improve the processes and systems that keep the team running smoothly
What we're looking for
Essential- Previous experience in a project administration, project coordinator, or similar operational role
- Highly organised with a strong eye for detail, you notice when things are off
- Confident using project management tools (experience with ClickUp, or similar platforms such as Asana or Monday.com)
- A natural chaser, comfortable following up with colleagues and escalating when needed, without it being awkward
- Strong written communication skills, including preparing professional client-facing documents
- Able to manage multiple projects and priorities simultaneously without dropping the ball
- A self-starter who takes ownership and doesn't wait to be told what to do
- Experience using Ignition or similar proposal/engagement letter platforms
- Exposure to an e-commerce, accounting, or technology services environment
- Familiarity with agile or structured delivery methodologies
- Experience supporting senior leadership with reporting or project oversight
How You'll Operate
Delivery & Ownership- Keep ClickUp accurate and up to date, if it's not in ClickUp, it doesn't exist
- Be the first to spot when a project is drifting and the first to say something about it
- Support the team to follow processes, not just document them
- Take ownership of tasks at your level and communicate early if you're stuck
- Ensure your work meets quality, security, and compliance standards
- Work closely with the project team to align technical delivery with client milestones
- Communicate clearly and proactively, with colleagues and clients alike
- Contribute to a team culture where knowledge is shared openly
- Pursue continuous learning and bring new ideas and improvements to the table
- Support adoption of new tools and systems with clear guidance and documentation where needed
- Apply feedback constructively to raise the bar on your own output
- Contribute positively to Outserve's team culture and wider initiatives
- Follow company policies and promote structured, compliant working practices
Interested?
If you're a developer who's happiest when you're close to the data, enjoy untangling integrations, and want to work somewhere your contributions are visible, we'd love to hear from you.
Project Administrator in Stafford employer: Outserve
Contact Detail:
Outserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administrator in Stafford
✨Tip Number 1
Get to know the company inside out! Research Outserve's values, projects, and team culture. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! As a Project Administrator, you'll need to keep things clear and organised. Try role-playing common scenarios or questions you might face in an interview to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept projects on track in the past. Whether it's using ClickUp or another tool, be ready to discuss how you manage multiple priorities without dropping the ball.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note. It shows you're proactive and appreciate the opportunity. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Project Administrator in Stafford
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Project Administrator, being organised is key! Make sure your application highlights your ability to keep things structured and on track. Share examples of how you've managed projects or tasks in the past.
Nail the Written Communication: Since you'll be preparing client proposals and communicating with the team, your written communication skills need to shine. Use clear, professional language in your application and showcase any relevant experience you have in this area.
Familiarise Yourself with ClickUp: We love using ClickUp for project management, so if you have experience with it or similar tools, make sure to mention that! It shows you're ready to hit the ground running and understand our processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Outserve
✨Know Your Stuff
Before the interview, make sure you understand Outserve's business model and how they operate. Familiarise yourself with their e-commerce accounting and project management tools like ClickUp. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
As a Project Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple projects or tasks. Be ready to discuss how you keep things on track and ensure nothing falls through the cracks.
✨Communicate Clearly
Since you'll be preparing client proposals and communicating with the team, practice articulating your thoughts clearly. Bring along a sample of a professional document you've created, if possible, to demonstrate your written communication skills.
✨Be Proactive and Engaging
Outserve values a proactive approach. During the interview, express your willingness to chase down tasks and flag issues before they escalate. Share instances where you've taken ownership of a project or task without waiting for direction, showcasing your self-starter attitude.