At a Glance
- Tasks: Manage travel enquiries and create bespoke itineraries for clients.
- Company: Join Out Of Office, the leading luxury LGBTQ+ travel agency in Brighton.
- Benefits: Hybrid working, competitive earnings, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on detail and client satisfaction.
- Why this job: Shape unforgettable travel experiences while building a lucrative client base.
- Qualifications: 2+ years in travel sales with strong consultative selling skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Out Of Office is based in Brighton and is the world's leading luxury LGBTQ+ travel agency, curating tailor‑made trips to destinations around the world. From honeymoons in the Maldives to complex multi‑stop itineraries across Europe and Asia, our focus is on service, detail, and getting it right. Applicants can expect to join a collaborative environment that supports professional development and creativity. We’re growing a small team of top‑tier travel experts who want to be the best in the business.
The role requires excellent rapport‑building skills, strong organisation, attention to detail, and the ability to problem solve quickly when things change.
What you’ll be doing:
- Managing inbound travel enquiries and leading detailed sales conversations by phone and email
- Designing tailored itineraries based on each client’s needs and travel style
- Converting enquiries into high‑value bookings through strong consultative selling
- Acting as the main point of contact for your clients from enquiry through to travel
- Working alongside our Operations Team to manage post‑booking issues and adjustments when needed
- Liaising with suppliers and partners to ensure trips run smoothly
Requirements – What we are looking for:
- We’re looking for consultative advisors who understand the considerations that can shape travel for LGBTQ+ clients, from choosing the right destinations and hotels to structuring an itinerary that feels smooth and appropriate from start to finish.
- You know how to ask the right questions, guide clients with confidence, and build trips that are well thought through and seamless in delivery.
- You’re comfortable owning the full sales process from enquiry through to travel, with a strong focus on both service and commercial outcomes.
- You thrive in a fast‑paced environment, enjoy working towards punchy sales targets, and are motivated by converting enquiries into high‑value bookings.
- 2+ years in a travel sales role
- Strong understanding of the luxury travel space, with personal travel experience and confidence discussing worldwide destinations in detail
- Confident on the phone, strong consultative selling skills, and able to build long‑term client relationships
- Comfortable managing multiple bookings at once, handling changes, and thinking on your feet
- Motivated by targets, commission, and building a repeat client base
- Ready to step into a busy desk and pick things up quickly
This is a role for someone who is looking for hybrid working, wants to build a lucrative client base, earn well, and develop as a travel expert in a growing business. It’s fast‑paced, detail‑heavy, and requires ownership, but for the right person, it’s a strong opportunity to progress and shape your career in luxury travel.
Contact us to find out more: careers@outofoffice.com
Experienced Travel Expert in Brighton employer: OutOfOffice.com
Out Of Office is an exceptional employer located in the vibrant city of Brighton, offering a unique opportunity to work within the world's leading luxury LGBTQ+ travel agency. With a strong emphasis on collaboration, professional development, and creativity, employees are encouraged to thrive in a supportive environment that values detail and service excellence. The company not only provides competitive earning potential through commission but also fosters growth within a small, dedicated team of travel experts, making it an ideal place for those passionate about crafting unforgettable travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Travel Expert in Brighton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like OutOfOffice.com who are looking for fresh talent for roles like Experienced Travel Expert.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like OutOfOffice.com and give you a leg up for your Experienced Travel Expert application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Experienced Travel Expert openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Experienced Travel Expert in Brighton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Experienced Travel Expert role at OutOfOffice.com.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Experienced Travel Expert position at OutOfOffice.com.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of OutOfOffice.com.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to OutOfOffice.com's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Experienced Travel Expert.
How to prepare for a job interview at OutOfOffice.com
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at OutOfOffice.com.
