At a Glance
- Tasks: Support day-to-day operations and manage a team to deliver high-quality care.
- Company: Outlook Care, a leading provider of learning disability services in London and Essex.
- Benefits: Flexible hours, competitive salary, 28 days leave, and comprehensive training opportunities.
- Other info: Opportunities for growth and development in a dynamic and rewarding setting.
- Why this job: Make a positive impact on people's lives in a caring and supportive environment.
- Qualifications: Team player with good communication skills; experience is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
About Outlook Care: Outlook Care is a specialist provider of learning disability services across London and Essex. We also specialise in dementia, elderly care, end of life and mental health. Outlook Care started in 1990 and has now been running for over 30 years. We pride ourselves on our strong values:
- Listen – always with interest, concern and action
- Inspire – through every interaction so people can achieve their ambitions
- Kind – genuine care and compassion
- Excellence – by striving to be the best we can
- Integrity – acting ethically and being accountable
- Trusting – rely upon us to do what we say we will do
Benefits at Outlook Care: We understand how important our employees are and to support you in making a difference to people’s lives, we have a fantastic range of benefits:
- Flexible hours & a competitive salary
- 28 days of annual leave increasing with length of service (inc bank holidays)
- Preferential dental / health contributory rates
- Comprehensive induction / training & development opportunities including PBS training included where relevant
- Reward Opportunities including Refer a Friend
- Empathy/ wellbeing program
- Sick leave / maternity & paternity
- Disability friendly
- Early Pay - access to your pay before payday
- Workplace pension through NEST or option to join SHPS Pension membership including life assurance
About you:
- Do you want to make a positive difference to people’s lives?
- Interested in working in a warm, caring and compassionate environment alongside that puts the person and their family at the centre of all that you do.
- Relevant experience is desirable but not essential and applications are welcomed from individuals with transferable skills.
- Ability to work flexibly.
- Team player, motivated, enthusiastic and able to build positive relationships.
- Excellent listening and communication skills are essential.
- Good standard of written, verbal and numeracy skills.
- Good basic IT skills.
Job Role: The Team Co-ordinator will support the Supported Living Manager or Registered Manager with the day-to-day operational management of allocated Learning Disability services ensuring the delivery of safe, high-quality and person-centred support. The post holder will provide direct line management to support staff within their services. This includes conducting regular supervisions, setting clear performance expectations, monitoring standards of practice and supporting staff development.
The Team Co-ordinator is responsible for ensuring that staff work in accordance with Outlook Care’s values, policies, procedures and regulatory requirements, they will promote a positive, accountable team culture, celebrating success, addressing performance concerns promptly and managing conflict or conduct issues appropriately, escalating to the Supported Living Manager or Registered Manager where required. The role will deputise for the Support Living Manager or Registered Manager as directed and contribute to the continuous improvement, service quality and compliance across allocated services. The role will have one full day as supernumerary to complete management tasks across all services.
Important Information:
- This post is subject to a satisfactory enhanced DBS disclosure.
- We strongly recommend you are vaccinated against Covid-19.
- Right to work documentation will need to be provided.
- Certificate of sponsorship is unavailable at this time (Skilled worker route).
Team Coordinator employer: Outlook Care
At Outlook Care, we are dedicated to making a meaningful impact in the lives of individuals with learning disabilities and mental health needs. Our supportive work culture prioritises flexibility, employee well-being, and professional development, ensuring that you can thrive while making a difference. With competitive benefits, including generous leave, training opportunities, and a commitment to integrity and excellence, Outlook Care is an exceptional employer for those seeking a rewarding career in a compassionate environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Outlook Care. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Outlook Care’s values and services. Show us how your skills align with our mission to make a positive difference in people’s lives. We love seeing candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your communication skills! As a Team Coordinator, you’ll need to listen and engage effectively. Try mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Outlook Care!
We think you need these skills to ace Team Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for making a positive difference shine through. We want to see how much you care about supporting individuals and their families, so share your motivation and why this role excites you!
Tailor Your Application:Make sure to customise your application to reflect the values and skills mentioned in the job description. Highlight any relevant experience or transferable skills that align with our mission at Outlook Care, as this will help us see you as a great fit for the team.
Be Clear and Concise:Keep your writing clear and to the point. Use simple language and avoid jargon, as we appreciate straightforward communication. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Outlook Care
✨Know the Values Inside Out
Before your interview, take some time to really understand Outlook Care's values. They pride themselves on listening, inspiring, and showing kindness. Think of examples from your past experiences that demonstrate how you embody these values, as this will show you're a great fit for their team.
✨Showcase Your Team Spirit
As a Team Coordinator, being a team player is crucial. Prepare to discuss times when you've successfully collaborated with others or resolved conflicts within a team. Highlight your ability to motivate and build positive relationships, as this aligns perfectly with what they’re looking for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle challenging situations. Think about scenarios where you had to manage staff performance or address conflicts. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
