At a Glance
- Tasks: Join our front of house team to deliver amazing guest experiences at live events.
- Company: Be part of two exciting venues in the heart of London, celebrating music and culture.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and creativity.
- Other info: Opportunities for career progression and involvement in exciting events await you!
- Why this job: Immerse yourself in the music scene while working with passionate, like-minded individuals.
- Qualifications: Experience in a FOH or cloakroom role is preferred; passion for music is essential.
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Host / Cloakroom Attendant / Floor Staff, London
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Client:
Outernet Venue
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e86f0c3535e3
Job Views:
Posted:
Expiry Date:
25.09.2025
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Job Description:
About us
Two brand new entertainment venues in the very centre of London; breathing live music back into Soho and ushering in a new era for Denmark Street - the iconic birthplace of British counterculture.
Four levels below ground, and right next to Tottenham Court Road tube station, we have createdHERE-a cutting edge 2000 capacity space to host incredible live concerts, club nights, comedy, arts and culture; alongside high profile events, launches, fashion shows and film screenings.
On the infamous Denmark Street where the Sex Pistols lived, the Rolling Stones recorded and David Bowie started his first band, sitsThe Lower Third- a neighbourhood bar and fiercely independent grass roots music venue championing emerging talent and the unbridled spirit of rock&roll; with a cafe, world class cocktail bar and 200 capacity basement club.
We are looking for enthusiastic bartenders to join us on an adventure that promises total immersion in music, events, and hospitality - with a bunch of like-minded, creatively driven, and passionate people obsessed with creating unforgettable moments that last a lifetime.
About the role
As a front of house team member, you will be responsible for friendly and efficient service at high volume in our venues, whether it’s a live concert, club night or private party. You will have one of the best seats in the house so you will need to enjoy the crazy world of music and events - and maintain focus to deliver an amazing guest experience with uncompromising standards.
You will be expected to:
- Work at speed whilst maintaining a clean and efficient high-volume operation
- Communicate with supervisors and managers any issues that may arise with equipment or customers
- Work as a team to achieve targets whilst contributing to a supportive and fun working environment.
- Work as part of our cloakroom team, and assist other floor roles when required.
About you
You will need some experience in a FOH or Cloakroom role, preferably in a high volume environment; and an understanding of POS systems. However the most important quality in a candidate is a passion for music and nightlife, and contributing to a memorable experience for our guests, artists and clients.
If you have a love for entertainment, creativity and people from all walks of life, you will fit right in.
We love discovering talent. If you are looking for growth, you will find a host of opportunities ahead - whether that be progressing to management, producing a show, or performing in front of a crowd!
#J-18808-LjbffrHost / Cloakroom Attendant / Floor Staff in London employer: Outernet Venue
Join us at Outernet Venue in the heart of London, where we celebrate music, creativity, and community. As a Host / Cloakroom Attendant / Floor Staff member, you'll be part of a vibrant team dedicated to delivering unforgettable experiences in our cutting-edge venues. With opportunities for personal growth and a supportive work culture that values passion for entertainment, this is an excellent place to thrive in the dynamic world of live events.
StudySmarter Expert Advice🤫
We think this is how you could land Host / Cloakroom Attendant / Floor Staff in London
✨Tip Number 1
Familiarise yourself with the venues and their unique offerings. Understanding the atmosphere and the type of events they host will help you connect with the team during your interview and show your genuine interest in being part of their vibrant environment.
✨Tip Number 2
Network within the local music and hospitality scene. Attend events at similar venues or engage with staff on social media to build connections. This can give you insights into the role and potentially lead to a recommendation.
✨Tip Number 3
Demonstrate your passion for music and nightlife during any interactions with the hiring team. Share your favourite artists, concerts, or experiences that highlight your enthusiasm for the industry, as this is a key quality they are looking for.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. Since the role involves working in a fast-paced environment, having examples ready that showcase your ability to maintain composure and deliver excellent service under pressure will set you apart.
We think you need these skills to ace Host / Cloakroom Attendant / Floor Staff in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in front of house or cloakroom roles, especially in high-volume environments. Emphasise any customer service skills and your passion for music and nightlife.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the venues. Mention specific experiences that demonstrate your ability to work in fast-paced settings and your love for live events.
Highlight Teamwork Skills:In your application, emphasise your ability to work as part of a team. Provide examples of how you've contributed to a supportive environment in previous roles, as this is crucial for the position.
Showcase Your Passion:Make sure to convey your passion for music and entertainment in your application. Share any relevant experiences, such as attending events or working in similar venues, to illustrate your commitment to creating memorable experiences.
How to prepare for a job interview at Outernet Venue
✨Show Your Passion for Music
Make sure to express your love for music and nightlife during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this role is all about creating memorable moments for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in a high-volume environment, be prepared to discuss examples of how you've successfully worked with others in previous roles. Highlight your ability to support colleagues and contribute to a fun working atmosphere.
✨Familiarise Yourself with POS Systems
If you have experience with Point of Sale systems, mention it! If not, show your willingness to learn. Understanding how to operate these systems efficiently will be key to providing excellent service.
✨Prepare for High-Pressure Situations
Think of scenarios where you've had to work quickly and efficiently under pressure. Be ready to share how you maintained focus and delivered great service, as this role will often involve busy events and concerts.
