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For Companies At a Glance
- Tasks: Join our Compliance team to manage the onboarding process and ensure smooth recruitment.
- Company: Outcomes First Group is a certified 'Great Place to Work' dedicated to supporting vulnerable individuals.
- Benefits: Enjoy flexible benefits, 25+ holidays, private medical insurance, and career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Customer service experience, strong organization skills, and attention to detail are essential.
- Other info: This is a full-time, 3-month FTC role based in Bolton.
The predicted salary is between 20000 - 24000 £ per year.
Job description
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
We’re on a mission to give our colleagues an amazing work/life balance!
Job Title: Compliance and Onboarding Administrator
Location: Bolton
Contract Type: Full time, FTC 3 months
Salary: £23,839.20 per annum
Outcomes First Group is Great Place to Work certified – it’s official!
About the Role
Outcomes First Group is on the lookout for a passionate process driven person with a problem-solving attitude to join our Compliance team as a Compliance and Onboarding Administrator.
Are you interested in working in a fast paced and high-volume customer facing role? As our Compliance and Onboarding Administrator you will help to administer the referencing process in a timely and effective manner. You will help recruit best fit candidates, as quickly as possible by acquiring references within our preferred SLAs. You will communicate with offered candidates undertaking pre-employment checks including DBS checks and overall uphold the groups commitment to safeguarding our pupils by championing our safer recruitment standards.
We’re looking for:
- Customer service experience including telephone customer service.
- Ability to work under pressure and to tight deadlines.
- Highly organised can prioritise and manage on workload.
- Ability to work collaboratively as part of a team.
- Attention to detail.
About Compliance:
Our Compliance team provides administration support with the onboarding process of new starters for Outcomes First Group. Safeguarding is at the heart of what we do, and we work as one unit supporting every new starter complete the right background checks and referencing before joining, to keep our inductions running as smooth as possible. Joining Compliance you will get the chance to develop your personal and professional skills.
About the Group
Outcomes First Group exists to make sure vulnerable children, young people and adults get the opportunities they need, whether that involves providing them with specialist education and residential care or finding them dedicated foster families in which they can thrive.
There are three organisations in our Outcomes First family: Acorn Education and Care, and Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.
Why work for us?
Your wellbeing is very important to us, and we know that being able to choose the benefits that suit you and your family will support your wellbeing.
Whatever your role and wherever you are located, you will love VISTA, our flexible benefits platform which lets you tailor your benefits package.
And when your circumstances change‿no problem. You can flex, trade, and add to your benefits package to suit your circumstances.
- Holidays start at 25 days per annum plus bank holidays on top with options to buy an additional 5 days.
- Critical illness covers and life assurance options.
- Company Pension with options to increase your contributions.
- Private medical and dental Insurance
- 100’s of discount options valid in the UK and abroad
- Eco-Car Scheme
- “Your Wellbeing Matters- access to a wide range of first-class mental health support services and physical health checks
- Career development opportunities
- Professional support networks and groups
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities Employer.
Outcomes First Group Compliance and Onboarding Administrator employer: Outcomes First Group
Contact Detail:
Outcomes First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outcomes First Group Compliance and Onboarding Administrator
✨Tip Number 1
Familiarize yourself with the specific compliance and onboarding processes relevant to the role. Understanding the referencing process and pre-employment checks, such as DBS checks, will show your commitment to safeguarding and make you a more attractive candidate.
✨Tip Number 2
Highlight any previous customer service experience, especially in high-pressure environments. Being able to demonstrate your ability to manage tight deadlines while maintaining excellent communication skills will set you apart from other applicants.
✨Tip Number 3
Showcase your organizational skills by discussing how you prioritize tasks and manage workloads effectively. Providing examples of how you've successfully handled multiple responsibilities in the past can illustrate your capability for this role.
✨Tip Number 4
Emphasize your teamwork abilities. Since the Compliance team works collaboratively, sharing experiences where you've contributed to a team effort or supported colleagues will demonstrate that you're a good fit for their culture.
We think you need these skills to ace Outcomes First Group Compliance and Onboarding Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Compliance and Onboarding Administrator position. Make sure you understand the key responsibilities and required skills, such as customer service experience and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the job requirements. Emphasize your customer service background, ability to work under pressure, and any experience in compliance or onboarding processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organization. Mention specific examples of how your skills and experiences make you a great fit for the Compliance team at Outcomes First Group.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Outcomes First Group
✨Show Your Passion for Compliance
Make sure to express your enthusiasm for compliance and onboarding processes during the interview. Share any relevant experiences that demonstrate your commitment to safeguarding and how you can contribute to the team's mission.
✨Highlight Customer Service Skills
Since the role involves customer-facing responsibilities, be prepared to discuss your previous customer service experience. Provide examples of how you've effectively handled customer inquiries or issues, especially under pressure.
✨Demonstrate Organizational Skills
The ability to manage multiple tasks is crucial for this position. Discuss specific strategies you use to stay organized and prioritize your workload, especially in high-volume situations.
✨Emphasize Team Collaboration
Outcomes First Group values teamwork, so be ready to share examples of how you've successfully worked as part of a team. Highlight your communication skills and how you contribute to a positive team environment.
