Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families and students, promoting wellbeing and overcoming challenges together.
- Company: Join a new, compassionate school dedicated to children with autism and complex needs.
- Benefits: Enjoy a 4-day work week, mental health support, and flexible benefits.
- Why this job: Make a real difference in the lives of families and shape a nurturing school culture.
- Qualifications: Experience in supporting families or young people, with strong communication skills.
- Other info: Be part of a collaborative team focused on holistic learning and wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to be opening Orchards Manor School, a brand-new Options Autism provision near Downham Market, and we are looking for a compassionate, proactive Family Support Worker to be part of our founding team. This is an incredible opportunity to help shape the culture of a new school dedicated to supporting children and young people with autism and complex needs. Orchards Manor is creating a safe, nurturing environment where every pupil and their family can flourish. If you build trust through empathy, listen without judgment, and believe in strong family-school partnerships, we would love to hear from you.
As a Family Support Worker, you will play a key role in promoting the wellbeing of pupils and their families. This diverse, people-focused role blends family support, safeguarding, and attendance work to ensure every young person receives the care, understanding, and opportunities they deserve. You will be a bridge between home and school, helping families overcome barriers, access resources, and build brighter futures.
Responsibilities- Establish and maintain strong relationships with students and their families to understand their unique needs and challenges.
- Provide emotional support, counselling, and guidance to families facing issues such as domestic violence, substance abuse, mental health concerns, or housing instability.
- Assist families in accessing community resources and services to address their specific needs.
- Consider and develop concepts such as training offers that can create lifelong change for the families we support.
- Collaborate with the whole school team and current family support lead to ensure effective communication and coordination.
- Act as a bridge between the school, students, families, and external agencies to support progress and harmony.
- Attend meetings with parents, teachers, counsellors, and other professionals to discuss student progress, challenges, and support plans.
- Build close links with Adult Education regarding the delivery of family learning sessions and wellbeing sessions.
- Identify and report safeguarding concerns promptly and in accordance with established protocols; collaborate with safeguarding teams, local authorities, and child protection agencies for appropriate interventions and follow-up actions.
- Proven experience supporting children, families, or young people — ideally within education, social care, or a similar setting.
- A strong understanding of safeguarding, child protection, and confidentiality practices.
- Excellent communication and relationship-building skills.
- Empathy, patience, and resilience with a genuine passion for helping families thrive.
- A collaborative approach, working as part of a multi-disciplinary team.
At Outcomes First Group, we believe in better work/life balance and wellbeing. We are part of a 4-Day Working Week (4DWW) trial, offering flexibility while maintaining full-time pay where possible. Orchards Manor School is part of Options Autism, opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with various complex needs, including Autism Spectrum Condition (ASC). It is an independent specialist school with an on-site clinical team supporting a holistic, person-centred approach to learning and wellbeing.
Benefits- Life Assurance
- Pension scheme with options to increase your contributions
- Your Wellbeing Matters: access to mental health support services and physical health checks
- Flexible Benefits Platform, Vista: health, wellbeing, and insurance benefits, discounts, Cycle to Work, Electric Car Purchase Scheme, and more
- Family Growth Support: inclusive benefits package with enhanced maternity/paternity leave and paid fertility treatment support
All applicants will be subject to safeguarding checks and DBS verification in line with Keeping Children Safe in Education.
Family Support Worker employer: Outcomes First Group
Contact Detail:
Outcomes First Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the education and social care sectors. Attend local events or workshops related to family support work. You never know who might have a lead on a job or can give you insider info about Orchards Manor School.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your experiences and why you care about supporting families. Authenticity goes a long way in making connections and standing out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the school’s values and mission. Think about how your skills align with their goals. We want to see that you’re not just looking for any job, but that you genuinely want to be part of our team at Orchards Manor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Orchards Manor and contributing to a nurturing environment for families.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families and children shine through. We want to see your genuine interest in making a difference in their lives, so share personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Family Support Worker at Orchards Manor School. Highlight relevant skills and experiences that align with the job description, showing us why you're the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon, so we can easily understand your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure all your details are captured correctly, and it helps us keep track of your application efficiently!
How to prepare for a job interview at Outcomes First Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Support Worker role. Familiarise yourself with the responsibilities and the specific needs of children and families with autism. This will help you articulate how your experience aligns with their mission.
✨Showcase Your Empathy
During the interview, be prepared to share examples of how you've built trust and provided support in challenging situations. Highlight your ability to listen without judgment and demonstrate your genuine passion for helping families thrive.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to safeguarding. Think about past experiences where you successfully navigated complex family dynamics or collaborated with external agencies to support a child’s wellbeing.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the school's culture, the support systems in place for families, and how they measure success. This shows your interest in the role and helps you determine if it's the right fit for you.
