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- Tasks: Lead a dynamic team in an exciting activity centre with diverse responsibilities.
- Company: Join Out of Bounds, a fun and innovative activity centre.
- Benefits: Enjoy competitive pay, discounts, free parking, and a supportive work environment.
- Other info: Opportunities for growth and further training in a vibrant setting.
- Why this job: Embrace variety and challenges while creating memorable experiences for guests.
- Qualifications: 2 years of management and customer service experience required.
The predicted salary is between 28000 - 29120 £ per year.
Why Join Out of Bounds? At Out of Bounds, no two days are ever the same. From climbing walls to laser tag, bowling, adventure golf, soft play, and more, we’re a forward-thinking, always‑developing activity centre that believes in giving our teams the chance to grow, develop, and shine. We’re looking for someone who loves variety, embraces challenges, and can lead from the front with energy and confidence.
Key Responsibilities
- Acting as a strong, competent shift leader across multiple activities
- Delivering excellent customer service and ensuring high standards throughout the centre
- Undertaking and leading climbing and high ropes sessions (climbing ability essential)
- Operating and supporting laser tag sessions
- Taking responsibility for front‑of‑house tills, guest interactions, and operational duties
- Providing support across all departments and adapting to the business’s needs
- Assisting in the café — café/chef experience is advantageous
- Being a core part of the management team
- Using strong organisation, planning, and IT skills to manage tasks, systems, and operational processes
- Demonstrating a problem‑solving, solution‑finding mindset every single day
- Manage labour ratio within centre targets
Who We’re looking for
- A confident leader who can motivate, support, and inspire a team
- Flexible and adaptable across 7 days of business operation
- A natural problem solver who loves finding solutions
- Customer‑focused with a passion for memorable guest experiences
- Able to multitask and stay calm under pressure
- Eager to grow within a supportive, ambitious, and fun environment
- First aid qualified or willingness to undertake training course
Development and Growth
Out of Bounds is committed to staff development — this role comes with further training opportunities, progression, and the chance to expand your skills across a broad range of activities and operational areas. Successful candidate needs to be willing to undertake further training internally and externally for the success of the role.
Benefits
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount
Experience
- Manager: 2 years (required)
- Customer service: 2 years (required)
Job Types: Full-time, Part-time
Pay: £13.50-£14.00 per hour
Work Location: In person
Operations Manager in Worthing employer: Out Of Bounds
Contact Detail:
Out Of Bounds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Worthing
✨Tip Number 1
Get to know the company culture! Before your interview, check out Out of Bounds' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. This will help you demonstrate your skills and experience during the interview, making it easier for them to see you in the Operations Manager role.
✨Tip Number 3
Be ready to showcase your customer service skills! Since this role is all about creating memorable guest experiences, prepare to discuss how you've gone above and beyond for customers in the past. It’ll show you’re the right fit for their team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the company. This shows your enthusiasm and helps you figure out if Out of Bounds is the right place for you.
We think you need these skills to ace Operations Manager in Worthing
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love variety and challenges, so share examples of how you've embraced these in your previous roles.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager position. Highlight your leadership experience and customer service skills, as these are key for us. Use specific examples that demonstrate your ability to manage multiple tasks and lead a team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for our dynamic environment. Remember, we’re looking for someone who can multitask and stay calm under pressure!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Out of Bounds!
How to prepare for a job interview at Out Of Bounds
✨Know the Company Inside Out
Before your interview, take some time to research Out of Bounds. Understand their activities, values, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your team and achieved results.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers. Share how you handled difficult situations and ensured a memorable experience for guests.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview that reflect the day-to-day challenges of the role. Think about how you would manage multiple activities at once or resolve a problem on the spot. Practising these scenarios can help you feel more confident.