Public Safety Engagement Lead, Executive Customer Engagement

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

Role Overview

The Executive Engagement Officer supports Axon’s Global Executive Engagement function by coordinating, preparing, and executing executive‑level engagement activities across international markets. Working under the direction of the Senior Vice President, Global Sales Programs & Partners, this role ensures that engagements with senior police, defence, and government leaders are well‑prepared, professionally delivered, and effectively followed through. The role focuses on operational execution, stakeholder coordination and internal alignment rather than setting strategy or owning executive relationships independently.

Key Contribution

As Axon’s portfolio and international footprint continue to expand, effective executive engagement requires discipline, consistency and high‑quality execution. In this role you will support engagement activities that strengthen Axon’s relationships with senior public safety leaders and ensure continuity across meetings, events and follow‑up actions. Your work helps translate executive interactions into sustained engagement and supports the broader adoption of Axon’s ecosystem, including TASER, body‑worn video, digital evidence and cloud‑based solutions.

Key Responsibilities

• Support the planning and execution of executive engagements with senior leaders across police, defence and government agencies internationally.
• Prepare and coordinate briefing materials, background research, stakeholder profiles and meeting documentation.
• Maintain accurate records of executive engagements, including stakeholder contacts, engagement history and agreed next steps.
• Coordinate internally with regional sales leaders, consultants and cross‑functional teams to support engagement objectives.
• Assist with the organisation and delivery of executive roundtables, forums and high‑level meetings, including logistics, agendas and participant coordination.
• Track engagement outcomes and actions, ensuring timely follow‑up and internal visibility.
• Support the coordination and administration of external advisors and consultants in line with approved engagement plans.
• Represent Axon at selected meetings or events as delegated and accompanied, ensuring alignment with agreed messaging and objectives.
• Monitor relevant public safety, regulatory and market developments to support engagement preparation and situational awareness.
• Contribute to internal reporting, summaries and insights related to executive engagement activity.

Performance Measures

• Executive engagements are consistently well‑prepared, documented and followed through.
• Engagement records and stakeholder information are accurate and maintained.
• Internal stakeholders report effective coordination and communication.
• Executive roundtables and events are delivered professionally and to plan.
• Consultant and advisor coordination is timely, compliant and aligned to priorities set by the Director, Global Executive Engagement.
• Engagement processes and templates are applied consistently.

Experience and Capabilities

• 5+ years’ experience in executive engagement support, government relations, program coordination or senior stakeholder management.
• Experience working with police, defence, government or public sector organisations is strongly preferred.
• Strong organisational and coordination skills, with the ability to manage multiple priorities.
• Clear, professional written and verbal communication skills, including preparation of briefing materials.
• High level of discretion and professionalism when working with senior leaders and sensitive information.
• Ability to operate effectively across regions, cultures and time zones.
• Proactive, reliable and detail‑oriented working style.
• Proficiency in Microsoft Office and standard collaboration tools.
• Willingness to travel internationally as required, typically up to 40‑50%.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Equal Employment Opportunity Statement

We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, colour, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work.