Support Worker in St Austell

We are looking for warm, compassionate and enthusiastic Support Workers to join a dedicated care team in St Austell. This is a genuinely rewarding opportunity to support a young woman to live life fully and on her own terms out in the community, enjoying the Cornish coast, and embracing each day with independence and determination.

Our client is 22, tetraplegic and autistic, and she lives life to the full. She has worked incredibly hard in her recovery and rehabilitation following her injuries, and she’s not slowing down. She has a brilliant sense of humour, knows exactly how she likes things done, and has a packed life that she needs the right people to help her live. Her main interests include dog walking, hand cycling and adapted CrossFit. She enjoys getting out and about including trips to the beautician and doing all the things a young woman wants to do. She is also actively working on her ongoing rehabilitation and recovery.

The right candidate will champion her independence, encourage her rehab goals, and be genuinely excited to be part of her journey. This isn’t just any care role; it’s a chance to be a consistent, trusted presence in someone’s life at a time that really matters.

Previous care experience is preferred but not essential, as full training is provided; what matters most is your compassion, commitment and positive attitude. You must have a full UK driving licence and be willing to drive our client in her adapted vehicle.

Location: St Austell

Roles Available:

• Part time - 2 shifts per week
• Full time - 3 shifts per week

Shift Patterns:

• Days: 08:00-22:00 or 06:30-22:00
• Weekend Days: 09:00-22:00
• Occasional sleepovers
• Bank Holidays and weekend work form part of the rota

Pay Rates:

• £16.00 per hour weekday rates
• £17.00 per hour weekend rate
• DOUBLE TIME FOR BANK HOLIDAYS
• Rates are £1.00 per hour less during probationary period

Role Responsibilities:

• Providing personal care and medication support
• Supporting with daily living tasks and household duties
• Accompanying on outings and activities: dog walking, hand cycling, adapted CrossFit, trips to the beautician and more
• Actively supporting rehabilitation and recovery goals with encouragement and consistency
• Engaging with the verbal, sociable person she is, while being mindful of her communication preferences as an autistic person
• Supporting healthcare needs and working alongside other professionals such as therapists and doctors
• Keeping clear, accurate and up-to-date records of the care you provide
• Maintaining confidentiality and professional discretion at all times

Ideal Candidate:

• Essential: Warm, patient and genuinely caring
• Positive, fun-loving and adaptable
• Reliable and committed to consistency
• Comfortable in a home with pets
• Full UK driving licence and willing to drive the client’s own vehicle

• Preferred: Previous experience in care (full training is provided)
• Experience supporting individuals with physical disabilities or autism
• An interest in or experience of rehabilitation, adapted sports or active outdoor lifestyles
• An understanding of autism and how it can affect communication preferences, even for confident verbal communicators

Applications will be reviewed on an ongoing basis and early application is recommended. We reserve the right to close this advert if a suitable candidate is found. OURWAY CARE LTD is an Equal Opportunities employer and adheres to Safer Recruitment Practices. In line with the Equality Act 2010, OURWAY CARE LTD is committed to equality of opportunity for all staff and prospective employees. Applications from individuals are encouraged regardless of disability, gender, marital status, race, colour, ethnic or national origin, sexual orientation, age, religion and/or belief.

About OURWAY CARE: Ourway Care puts our clients at the very centre of their care. Our care packages are driven by the clients lifestyle and home circumstances to ensure that each bespoke team is able to meet the unique needs of each client. Ourway Care supports our clients to recruit their own teams to support their daily routines, whether that be hospital visits, trips, work or holidays. As a support worker in one of our teams you will receive full in-house training in the specific needs of your client from our dedicated team. Our 3 day training program will deliver blended learning of face to face classroom and online sessions. By recruiting for each client specifically we create teams that are able to provide a consistent continuation of care and quality, with a commitment to a sustainable care provision to provide the client with the very best levels of care.

Benefits and Training:

• Excellent hourly rates of pay
• Enhanced rates for weekends
• Double time for Bank Holidays
• Guaranteed hours
• Paid training
• Paid DBS
• Attendance Bonus
• Company Sick Pay
• Annual Leave
• Buy Back Scheme
• Health Cash Plan

Job Purpose: To support your client with their day-to-day living, promoting their independence and supporting them to live a fulfilled life ensuring their safety and wellbeing at all times.

Internal and Management: This role will report to the Registered Manager.

Key Duties/Responsibilities:

• Provide practical support for your client and their family, such as helping with personal care, household tasks and paperwork
• Assist and encourage your client to engage in everyday home, social, leisure and work activities, according to the individual’s choice
• Support and monitor your client’s healthcare needs, including administering medication and other clinical tasks
• Help your clients to access community facilities and be included in community groups, if they so wish
• Understand their communication needs and adapt your own communication style accordingly
• Keep accurate, up to date records of all the care you provide
• Work positively with other professionals, such as doctors and therapists, to ensure consistency of support
• Maintain confidentiality and discretion at all times
• Participate in learning and development opportunities as required

This is not intended to cover all the responsibilities of the post but to provide some guidance. The post holder will perform any other duties that are deemed reasonable and appropriate by your Line Manager. As a term of employment, you may be required to undertake other duties and/or hours of work as may be reasonably required. This forms part of your employment contract.

Confidentiality and Safety:

• Confidentiality: All staff, including our Support Worker are required to respect the confidentiality of all matters that they may learn relating to their employment, other members of staff and the general public.
• Health & Safety at Work: It is the duty of every employee including each Support Worker to take reasonable care for the health and safety of themselves and others, including the use of necessary safety equipment, devices and protective clothing and to co-operate with the management in meeting its responsibilities under the act.