Female Support Worker in Stevenage

We are seeking compassionate and enthusiastic female Support Workers to join a new team supporting a vibrant young adult with complex physical and communication needs. She is a sociable and fun-loving individual who is passionate about living life to the fullest and values her independence. Music plays a huge part in her life, and she enjoys attending concerts, meeting artists, and expressing her creativity through themed outfits and personalised merchandise. She also loves shopping, spending time with family, meeting celebrities at events and engaging with the online world, particularly through social media and technology. Supporting her to safely enjoy these interests is a key aspect of the role.

At home, you will help her structure her day, enabling her to participate in meaningful activities beyond screen time while respecting her preferences and choices. In the community, you will accompany her to a variety of events and outings, including cafés, shopping trips, holidays, and adrenaline-style experiences (where safe to do so). Building positive relationships and supporting her to maintain friendships is essential.

Communication is central to this role. Although she is non-verbal, she expresses herself using vocalisations and assistive technology, so patience, attentiveness, and a willingness to engage are vital to ensure her voice is heard and respected. This position is ideal for someone who is energetic, creative, and person-centred, with a genuine desire to empower an individual to lead a fulfilling and socially connected life. You will work collaboratively with her family and a multidisciplinary team to provide consistent, high-quality support that promotes dignity, choice, and independence.

Full time: 3 shifts per week

Shift Patterns:

• Days: 09:15-18:30
• Days: 09:15-22:30
• Bank Holidays and weekend work form part of the rota

Pay Rates:

• £17.50 per hour for weekdays
• £18.50 per hour for weekend days
• £14.00 per hour for sleepovers
• Double time for waking hours worked on Bank Holidays
• £1.00 per hour less during probationary period

Role Responsibilities:

• Provide safe, person-centred support
• Assist with all aspects of personal care while maintaining dignity and privacy
• Support safe moving and handling using hoists and specialist equipment
• Assist with meal preparation and safe eating and drinking in line with guidance
• Implement therapy programmes as directed by healthcare professionals
• Support communication using assistive technology and personalised strategies
• Facilitate community access, social activities, and event attendance
• Assist with daily planning and structure to promote independence and wellbeing
• Maintain accurate records and follow safeguarding and health & safety procedures
• Support safe use of social media and day-to-day financial transactions within agreed limits

Person Specification:

• Female applicants (genuine occupational requirement)
• Experience in providing personal care or willingness to undertake training
• Excellent communication and teamwork skills
• Compassionate, reliable, and person-centred approach
• Physically able to assist with moving and handling tasks
• Good literacy and basic IT skills
• Full UK driving licence and confidence to drive an adapted vehicle
• Willingness to complete mandatory training (e.g., safeguarding, manual handling, medication)

Preferred:

• Experience supporting individuals with cerebral palsy or complex physical disabilities
• Knowledge of assistive communication methods (AAC)
• Experience with therapy programmes or hydrotherapy
• Awareness of deep brain stimulation (DBS) or similar medical devices

If you are passionate about delivering high-quality, person-centred care and want to make a genuine difference, we would love to hear from you. Please submit your CV and a short covering statement outlining your suitability for the role. Female applicants only. Applications will be reviewed on an ongoing basis and early application is recommended. We reserve the right to close this advert if a suitable candidate is found.

Company: Ourway Care Ltd is an Equal Opportunities employer and adheres to Safer Recruitment Practices. In line with the Equality Act 2010, we encourage applications from all individuals regardless of disability, gender, marital status, race, colour, ethnicity, or sexual orientation.

Benefits:

• Excellent hourly rates of pay
• Enhanced rates for weekends
• Double time for Bank Holidays
• Guaranteed hours
• Paid training
• Paid DBS
• Attendance Bonus
• Company Sick Pay
• Annual Leave
• Buy Back Scheme
• Health Cash Plan

Job Purpose: To support your client with their day-to-day living, promoting their independence and supporting them to live a fulfilled life ensuring their safety and wellbeing at all times.

Internal and Management: This role will report to the Registered Manager.

Key Duties / Responsibilities:

• Supporting your client to safely lead a fulfilling and more independent life by:
• Provide practical support for your client and their family, such as helping with personal care, household tasks and paperwork
• Assist and encourage your client to engage in everyday home, social, leisure and work activities, according to the individual's choice
• Support and monitor your client's healthcare needs, including administering medication and other clinical tasks
• Help your clients to access community facilities and be included in community groups, if they so wish
• Understand their communication needs and adapt your own communication style accordingly
• Keep accurate, up to date records of all the care you provide
• Work positively with other professionals, such as doctors and therapists, to ensure consistency of support
• Maintain confidentiality and discretion at all times
• Participate in learning and development opportunities as required

This is not intended to cover all the responsibilities of the post but to provide some guidance. The post holder will perform any other duties that are deemed reasonable and appropriate by your Line Manager. As a term of employment, you may be required to undertake other duties and/or hours of work as may be reasonably required. This forms part of your employment contract.

Confidentiality: All staff, including our Support Worker, are required to respect the confidentiality of all matters that they may learn relating to their employment, other members of staff and the general public.

Health & Safety at Work: It is the duty of every employee including each Support Worker to take reasonable care for the health and safety of themselves and others, including the use of necessary safety equipment, devices and protective clothing and to cooperate with the management in meeting its responsibilities under the act.