Head of Performance Marketing & Digital Experience - London

Head of Performance Marketing & Digital Experience - London

London Full-Time On-site
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Head of Performance Marketing & Digital Experience - London Own the engine behind OurHouse's growth OurHouse exists to make family life easier. Our Houses bring childcare, play, wellness, food, workspace and community under one roof. They are places where families feel welcomed, supported and part of something real. Every family that joins us starts online. We're looking for the person who will make sure they find us, love what they see and become members. THE ROLE Reporting to our Marketing Director, you'll own member acquisition across every paid and digital channel. You'll also personally own the website that turns prospective families into members. As the Marketing Director's right hand on budget and performance, you'll build the forecasts, models and reporting that connect marketing spend to membership growth. This isn't a campaign manager role, and it isn't a purely strategic one. You'll work hands-on in ad platforms and our CMS, and you'll lead website builds and redesigns with our agency. You'll partner closely with Membership, CRM, Brand, Product, Tech and FP&A. WHAT YOU'LL DO Own paid media strategy and delivery across search, social, display, programmatic and offline channels, against clear CPA, ROAS and volume targets Rebalance channel investment based on marginal return, club capacity and growth priorities Own website conversion, from UX improvements and CRO testing to day-to-day content updates in the CMS Lead website builds and redesigns end to end, from scoping and briefing through to launch and iteration Lead SEO across technical, on-page and content, along with local search and our visibility in AI and LLM search Own the performance marketing budget, building forecasts and models with FP&A and presenting clear ROI to leadership Define our measurement and attribution approach, and run a rolling programme of tests across channels, creative and landing pages THIS ROLE WILL SUIT SOMEONE WHO Has led performance marketing in a multi-site consumer brand, ideally in fitness, wellness, hospitality or subscription Works hands-on in Google Ads and Meta Ads, rather than only overseeing the people who do Can show CPA or ROAS improving over time, with real ownership of a budget Thinks in revenue and unit economics, not just impressions and clicks Is confident with attribution models, BI tools and test design, and challenges data that doesn't add up Brings strong SEO knowledge, with a clear point of view on AI and LLM search Turns complex performance data into a clear commercial story for senior stakeholders NICE TO HAVE Experience with CRO and A/B testing at scale Familiarity with HubSpot or similar CRM and lifecycle platforms Experience marketing membership or subscription products Experience planning and measuring offline channels Experience planning jointly with FP&A or finance teams HOW WE WORK Our values are For the Family, The Little Things, It Takes a Village and Grow with Purpose. They shape how we treat our members, our teams and each other. WHAT WE OFFER Competitive salary, shared at first conversation Private medical insurance and life assurance OurHouse family membership Real development and growth in a fast-scaling group If you want to build the growth engine for a brand families genuinely love, we'd like to hear from you. OurHouse is an equal opportunities employer. We welcome applications from everyone and are committed to building a team that reflects the families we serve.41bf1e1f-b16b-4260-a40a-17c77a06fd15

Head of Performance Marketing & Digital Experience - London employer: OurHouse

At OurHouse, we pride ourselves on creating a nurturing environment for both our staff and the families we serve. As a Chef de Partie in Kensal Rise, you'll enjoy a supportive work culture that values teamwork and personal growth, alongside competitive salaries, free meals, and access to an on-site gym. Join us to be part of a kitchen that not only delivers exceptional food but also fosters a sense of community and belonging.

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Contact Details:

OurHouse Recruitment Team