Fitness & Wellness Manager - East Sheen
Lead the training families make time for
OurHouse exists to make family life easier. Our Houses bring childcare, play, wellness, food, workspace and community under one roof. They are places where families feel welcomed, supported and part of something real.
Fitness & Wellness is a core pillar of our membership, not an extra. We build strength for life outside the gym: training good enough that members never need another gym, in a club they already love. We're looking for the person who will lead it.
The Role
Reporting to the General Manager, you'll own Fitness & Wellness in the House: the team, the timetable and the numbers. You'll lead our employed trainers, personal trainers, reformer trainers and freelance coaches, and make sure every class meets one recognisable OurHouse standard, whoever is leading it.
This is a hands-on leadership role. You'll be on the floor coaching and leading by example, while owning engagement, attendance and personal training growth across the membership. Working closely with our Membership team, you'll make fitness part of every member's journey from their first day.
What you'll do
Lead, coach and develop your team of trainers and freelancers through regular observation, feedback and progression conversations
Hold one consistent standard across HIIT, strength, reformer and specialist classes, with coaching that welcomes everyone from first-timers to experienced trainers
Own the weekly timetable, studio use and team rota, including weekend and freelance cover
Keep studios and equipment safe and well presented, and meet all health and safety requirements
Deliver against KPIs for fitness engagement, class attendance, repeat attendance and personal training pipeline
Grow personal training by helping trainers turn class regulars into clients through genuine coaching relationships
Use retention and usage data to recommend what we build next
Grow the wellness offer through restorative classes, recovery, workshops and events that bring in members who aren't yet using fitness
Be the named, known face of Fitness & Wellness in the House
This role will suit someone who
Has moved from coaching clients to leading and developing coaches
Is confident, warm and direct: ambitious about the training
Leads from the floor and keeps their own coaching credibility current
Sees members as whole adults and coaches every person as an individual
Wants to build a training standard people recognise across a growing team
What you'll bring
A Level 3 Personal Trainer qualification (essential), ideally alongside a Reformer Pilates qualification
Proven personal training experience, with real credibility on the floor
Experience managing, coaching and developing a team
A strong understanding of strength, HIIT and group training formats
Experience working to KPIs and targets, and using data to make decisions
The organisation to run a timetable, rota and freelance pool with discipline
Availability to work weekends
Why OurHouse?
- Private medical insurance and life assurance
- OurHouse family membership
- Daily team lunch
- Gym access and classes
- A paid wellness day each year & your birthday off
- Enjoy Benefits platform: discounts on gym, tech and more, plus the wellness hub
- Real development and growth in a fast-scaling group
Ready to make OurHouse your home?
Apply now and help us create the experiences our members love.
Fitness & Wellness Manager - East Sheen in London employer: OurHouse
At OurHouse, we pride ourselves on creating a nurturing environment for both our staff and the families we serve. As a Chef de Partie in Kensal Rise, you'll enjoy a supportive work culture that values teamwork and personal growth, alongside competitive salaries, free meals, and access to an on-site gym. Join us to be part of a kitchen that not only delivers exceptional food but also fosters a sense of community and belonging.
