At a Glance
- Tasks: Lead and inspire the Food & Beverage team while managing operations and driving commercial performance.
- Company: OurHouse, a sanctuary for modern families focused on creating a welcoming environment.
- Benefits: Private medical insurance, gym access, daily team lunch, and a paid wellness day.
- Other info: Join a fast-scaling group with real development and growth opportunities.
- Why this job: Shape memorable dining experiences and make a real impact in a family-focused setting.
- Qualifications: Proven senior F&B leadership experience and strong commercial acumen.
The predicted salary is between 40500 - 49500 £ per year.
Make OurHouse Your Home
OurHouse was created as a sanctuary for modern families, a place where parents can feel at home, children can thrive, and everyday life feels a little easier.
As Food & Beverage Manager at OurHouse, you’ll take full ownership of the F&B operation across the House, shaping not just what we serve, but how it makes families feel. You’ll lead a team spanning Floor Supervisors, floor team members and baristas, balance exceptional service with strong commercial thinking, and be a visible, hands-on leader who’s as comfortable running a busy service as managing strategically.
This is a senior leadership role with real ownership. You’ll report to the General Manager, work closely with the Head Chef and wider House leadership, and be accountable for shaping the F&B experience and driving commercial performance across the board.
What You’ll Do
- Lead, develop and inspire the full F&B team, coaching Floor Supervisors towards management
- Own the end-to-end F&B operation - systems, SOPs, and consistency across every outlet
- Hold full accountability for commercial performance, including revenue, margins, labour, GP and cost control
- Partner with the Head Chef on menus that are member-led, commercially sound and operationally effective
- Own and optimise the digital ordering platform to maximise accuracy and performance
- Lead F&B delivery for events, pop-ups and seasonal activations
- Ensure full compliance with health, safety, allergen and licensing requirements
What We’re Looking For
- Proven senior F&B leadership experience in a premium, lifestyle or family-focused hospitality environment
- Commercial confidence - margins, labour, GP and cost control are second nature
- A visible leader who leads from the floor as well as behind a desk
- Strong systems thinking and a track record of building high-performing teams
- Comfortable working cross-functionally with a General Manager, Head Chef and wider leadership
- Confidence with digital ordering platforms and driving platform performance
Why OurHouse?
- Private medical insurance and life assurance
- OurHouse family membership
- Daily team lunch
- Gym access and classes
- A paid wellness day each year & your birthday off
- Enjoy Benefits platform: discounts on gym, tech and more, plus the wellness hub
- Real development and growth in a fast-scaling group
Ready to make OurHouse your home?
Food & Beverage Manager - East Sheen in London employer: OurHouse Group
At OurHouse, we pride ourselves on creating a vibrant and supportive work environment where creativity and community thrive. As the Kids Club & Crèche Manager in Fulham, you'll enjoy a unique opportunity to lead a passionate team while shaping engaging programmes for our youngest members. With a focus on professional development and a commitment to high standards, OurHouse is an exceptional employer that values warmth, innovation, and the importance of family.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager - East Sheen in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OurHouse Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OurHouse Group
Don't be shy about reaching out to OurHouse Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager - East Sheen in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OurHouse Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OurHouse Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
