At a Glance
- Tasks: Lead and inspire a team to create fun, engaging activities for kids.
- Company: Join OurHouse, a vibrant family members’ club in Fulham.
- Benefits: Competitive salary, creative freedom, and a supportive community.
- Other info: Opportunity for personal growth in a dynamic, family-focused environment.
- Why this job: Shape unforgettable experiences for families and make a real impact.
- Qualifications: Experience in managing children's programmes and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About OurHouse
OurHouse is a family members’ club built on a simple belief: great experiences shouldn’t stop when you have kids. Our spaces bring together world‑class food and drink, thoughtfully designed kids’ areas, and a genuine sense of community and our Kids Club and Crèche sit right at the heart of it. We’re looking for a Kids Club & Crèche Manager who combines warmth with strong operational instincts. Someone who can lead a brilliant team, shape an imaginative programme, and make our youngest members feel completely at home.
The Role
Reporting to the General Manager, you’ll take full ownership of the day‑to‑day running of both the Crèche and Kids Club. That means leading the team, designing the weekly activity programme, managing rotas, overseeing events and parties, and acting as our Safeguarding Lead. You’ll also work closely with our Head of Content and Kids Content Producer to keep the programme fresh, creative, and aligned with the wider OurHouse member experience. This is a leadership role with real creative scope and a genuine opportunity to shape something that matters.
What You’ll Do
- Lead day‑to‑day operations of the Crèche and Kids Club, maintaining OurHouse’s high standards
- Design and deliver an engaging, age‑appropriate weekly activity programme
- Manage rotas to ensure compliant and thoughtful staff‑to‑children ratios at all times
- Inspire, develop and manage your team – including Kids Club Team Leaders, Members, Party Planners/Coordinators and Party Hosts
- Act as Safeguarding Lead: DBS checks, child protection protocols, incident reporting, and daily safety checks
- Organise and oversee Kids Club parties and seasonal events that create genuinely memorable moments for members
- Build real relationships with members and families, gathering feedback to continuously improve the experience
- Partner with the HQ content team on programming strategy and content execution
- Manage the Crèche and Kids Club budget with care and commercial awareness
- Collaborate with the Childcare Operations Manager on operational standards and compliance
What We’re Looking For
- Proven experience managing children’s programmes in an educational or recreational setting
- Strong leadership skills and a track record of developing and motivating teams
- Excellent organisational ability — you hold multiple priorities without dropping the ball
- A natural communicator who builds trust easily with staff, members, and families
- Solid knowledge of safeguarding policies and a genuine commitment to child safety
- Creative thinking and an interest in contributing to programme development
- Calm under pressure, with good judgment in challenging situations
- Enhanced DBS check
- Level 3 Early Years qualification (desirable)
Why OurHouse?
This isn’t just a management role — it’s a chance to shape the experiences of the youngest members of our community, and to make OurHouse a place their families couldn’t imagine being without. We hold ourselves to a high standard in everything we do, and we believe that warmth, creativity and quality aren’t mutually exclusive.
Kids Club & Crèche Manager – Jesse’s House - Fulham, London employer: OurHouse Group
At OurHouse, we pride ourselves on creating a vibrant and nurturing environment where families can thrive. As a Kids Club & Crèche Manager in Fulham, you'll enjoy a supportive work culture that values creativity and collaboration, alongside opportunities for professional growth and development. With a focus on delivering exceptional experiences for our youngest members, you will play a pivotal role in shaping a community that families cherish, all while being part of a passionate team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Kids Club & Crèche Manager – Jesse’s House - Fulham, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OurHouse Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OurHouse Group
Don't be shy about reaching out to OurHouse Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kids Club & Crèche Manager – Jesse’s House - Fulham, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OurHouse Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OurHouse Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
