At a Glance
- Tasks: Welcome guests, handle orders, and ensure a warm atmosphere at our London venues.
- Company: OurHouse Group, known for its friendly service and community vibe.
- Benefits: Enjoy staff meals, discounts, gym access, and clear career progression.
- Other info: Flexible hours with training provided for your growth.
- Why this job: Join a fun team and create memorable experiences for families and regulars.
- Qualifications: A friendly attitude and willingness to learn are key!
The predicted salary is between 10.8 - 13.2 £ per hour.
Our House Group is seeking warm, friendly front-of-house team members to welcome families and regulars, remember names and preferences, and deliver a thoughtful service at our London venues.
You will build menu knowledge, handle orders accurately, support floor setup and closures, and uphold hygiene standards.
We offer staff meals, discounts, gym access, and clear progression opportunities within the group.
- Flexibility to work mornings, evenings, and weekends is valued, and training will help you
Floor Team Member: Warm Hospitality, Growth & Perks employer: OurHouse Group
At OurHouse, we pride ourselves on creating a vibrant and supportive work environment where creativity and community thrive. As the Kids Club & Crèche Manager in Fulham, you'll enjoy a unique opportunity to lead a passionate team while shaping engaging programmes for our youngest members. With a focus on professional development and a commitment to high standards, OurHouse is an exceptional employer that values warmth, innovation, and the importance of family.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Team Member: Warm Hospitality, Growth & Perks
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OurHouse Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OurHouse Group
Don't be shy about reaching out to OurHouse Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Team Member: Warm Hospitality, Growth & Perks
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OurHouse Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OurHouse Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
