At a Glance
- Tasks: Deliver amazing customer experiences and ensure a welcoming store environment.
- Company: Join OurCoop, a community-focused retailer dedicated to customer satisfaction.
- Benefits: Enjoy discounts, generous leave, health support, and full training.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Customer-focused attitude and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Being a Customer Service Assistant with OurCoop is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.
Key Responsibilities
- Going the extra mile to ensure customers have a fantastic store experience
- Providing customers with a speedy and convenient checkout process
- Replenishing stock to ensure customers can purchase our wide variety of products
- Ensuring the store is welcoming and presentable at all times
Who are we looking for?
- Customer focused and deliver excellent store experiences
- Naturally be able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Customer Service Assistant in Knighton employer: OurCoop
At OurCoop, we pride ourselves on being an exceptional employer that values our team members and their contributions. With a strong focus on employee wellbeing, we offer generous benefits such as up to 60% discounts, extensive annual leave, and comprehensive training programmes to support your growth. Our inclusive work culture fosters collaboration and resilience, making it a rewarding environment for those looking to make a meaningful impact in customer service.
