Being a Team Leader with OurCoop is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be;
- Customer focused and deliver excellent store experiences
- Naturally be able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
- At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work
- Some prior experience in a supervisory role is desired but not essential.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Team Leader in Kidlington employer: OurCoop
At Your Coop, we pride ourselves on being a cooperative that puts people at the heart of everything we do, offering a unique opportunity for an Early Years SEND Lead to thrive in a collaborative and dynamic environment. With extensive employee benefits including generous discounts, a robust health and wellbeing programme, and a commitment to professional development, we ensure our team members are supported both personally and professionally. Join us in making a meaningful impact in the lives of children and communities, where your contributions directly benefit our members and enhance our educational initiatives.