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- Tasks: Lead a team to deliver amazing customer experiences and drive sales.
- Company: Join OurCoop, a diverse and inclusive workplace.
- Benefits: Enjoy discounts, generous leave, and health support programmes.
- Other info: No prior supervisory experience? No problem! We value transferrable skills.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: Customer-focused with strong communication and teamwork abilities.
The predicted salary is between 22000 - 26000 £ per year.
Being a Team Leader with OurCoop is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Key Responsibilities
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
- Customer focused and deliver excellent store experiences
- Naturally be able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Still click apply! You may just be the candidate we are looking for and we believe in transferrable skills. Some prior experience in a supervisory role is desired but not essential.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today! If you would like more information, please email our team at careers@midcounties.coop
Team Leader in Churchdown employer: OurCoop
Contact Detail:
OurCoop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Churchdown
✨Tip Number 1
Get to know the company culture! Before your interview, check out OurCoop's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing fantastic store experiences, think of examples from your past where you've gone the extra mile for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership style! As a Team Leader, you'll need to motivate and support your team. Think about how you can demonstrate your ability to lead from the front and inspire others during your interview.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you feel your experience doesn’t match perfectly, we believe in transferrable skills. Just hit that apply button and let us see what you’ve got!
We think you need these skills to ace Team Leader in Churchdown
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about providing fantastic customer experiences and leading a team. Use examples from your past that highlight your passion for customer service.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Team Leader. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped you into the person you are today. We believe in transferrable skills, so show us what makes you, you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at OurCoop
✨Know the Company Inside Out
Before your interview, take some time to research OurCoop. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can drive sales and enhance customer experiences through effective leadership.
✨Demonstrate Customer Focus
OurCoop places a strong emphasis on customer experience. Be ready to discuss how you've gone the extra mile for customers in previous roles. Think of specific instances where you turned a negative situation into a positive one, showcasing your problem-solving skills.
✨Be Yourself and Stay Positive
The interview is as much about you finding the right fit as it is about them assessing your skills. Bring your authentic self to the table and maintain a positive attitude, even when discussing challenges. This will resonate well with the interviewers and reflect the inclusive culture at OurCoop.