At a Glance
- Tasks: Manage key customer relationships and drive account growth in the fleet sector.
- Company: Ambitious UK business in the fleet and automotive industry.
- Benefits: Competitive salary, bonus, car allowance, and opportunities for impact.
- Other info: Join a supportive culture with excellent career growth potential.
- Why this job: Make a visible impact while building relationships and solving problems.
- Qualifications: Experience in account management or B2B roles with strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Liverpool Office with regular UK travel
Salary: £45,000 – £55,000 Basic + Bonus + Car Allowance
We are recruiting for a small, growing and ambitious UK business operating within the fleet and automotive sector, supporting commercial customers nationwide through a fast-moving and highly service focused environment. This is a high visibility commercial role within a business that is continuing to evolve, invest and grow. You will take ownership of key customer relationships, drive account growth and work closely with operations and senior leadership to help shape service delivery, customer experience and long-term commercial success.
The role would suit someone who enjoys building relationships, solving problems, influencing operational performance and being genuinely involved in how a business grows and develops. We are looking for someone positive, commercially minded and motivated by making a visible impact.
Key Responsibilities- Manage and develop relationships with key commercial and fleet customers
- Drive account growth, retention and long-term customer value
- Lead customer review meetings and present performance insights and improvement plans
- Work closely with operational teams to ensure smooth service delivery and SLA performance
- Work closely with senior leadership to support customer retention, operations and commercial growth
- Build credibility and trust with customers by proactively identifying solutions
- Manage escalations and identify opportunities for service improvement
- Support onboarding of new customers and ensure operational requirements are embedded effectively
- Use data, KPIs and reporting to identify trends, risks and commercial opportunities
- Essential that you have experience within account management, commercial or B2B customer roles
- Strong communication and presentation skills
- Commercially minded with the ability to build long-term relationships
- Comfortable working with data, KPIs and performance metrics
- Experience within fleet, logistics, automotive or service-led environments or similar is essential
- Organised, proactive and solutions-focused
This is an excellent opportunity to join a growing business with a strong leadership team, a supportive culture and genuine scope to make a visible impact within a commercially important role.
Key Account Manager (Fleet) in Liverpool employer: OURA HR (on behalf of a client)
Join a dynamic and ambitious team in Liverpool, where your role as a Key Account Manager will not only allow you to build meaningful relationships with key commercial customers but also contribute significantly to the growth of our fleet and automotive business. With a strong focus on employee development, a supportive work culture, and the opportunity to make a tangible impact, this position offers a rewarding career path in a fast-paced environment that values innovation and collaboration.
Contact Details:
OURA HR (on behalf of a client) Recruitment Team
