At a Glance
- Tasks: Refurbish water systems and ensure they perform like new.
- Company: Join our taap, a company dedicated to quality and innovation.
- Benefits: Enjoy 23 days holiday, bonuses, and a sleek uniform.
- Other info: Be part of a supportive team with opportunities for growth.
- Why this job: Make a real difference by restoring products and delighting customers.
- Qualifications: Problem-solving skills and a knack for plumbing tasks are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Refurb Centre Technician at Our taap, your primary focus will be the refurbishment process of returned water systems, ensuring every unit is restored to peak performance and ready to delight customers once again. Your job? Make refurbishments a breeze, keep the Pure water flowing with top-notch refurbishment, and sprinkle a bit of that our taap magic on every machine.
Requirements
- Key Tasks/Focuses
- Refurbishment
- Diagnose root causes of product returns and carry out refurbishment of returned or broken water home systems, following specifications and training provided by the Quality Manager.
- Ensure all repairs are completed correctly the first time to prevent repeat returns.
- Maintain high standards of technical accuracy and attention to detail.
- Collaborate with the Quality Manager to identify recurring issues and suggest process improvements that enhance repair quality and reduce future returns.
- Communication and Teamwork
- Be a valued member of the team communicating with your team lead to continue to improve results.
- Step up to support when your team needs.
Stock & Process Accuracy
- Follow all Stand Operating Procedures and defined processes, accurately recording information in our systems.
- Record all stock consumption accurately in our systems to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
Skills Required
- Problem-solving skills that make challenges disappear.
- Tackle basic plumbing tasks with ease.
- A track record of being as reliable as our purified water.
- Your communication and people skills? Top-notch!
- Work independently like a pro and know how to juggle priorities.
- Ability to be a team player, and work well under pressure.
- Problem solving and conflict resolution skills.
- GCSE or equivalent by experience.
- Forklift license is preferred but not essential as training will be provided.
- Minimum 1 years’ experience in similar role.
- Experience implementing process improvements.
Personal Attributes
- Someone who lives the company values.
- Ability to make informed and timely decisions.
- Someone who analyses a situation and develops effective solutions.
Software Knowledge
- All training will be provided.
- MS Excel - entry level.
- MS Outlook - entry level.
- MS Word - entry level.
- MS PowerPoint - entry level.
Benefits
- 23 days holiday plus bank holidays.
- Monthly on target bonus.
- Sleek Uniform provided.
- All travel expenses paid for.
- Company events.
- Wellbeing App with lifestyle discounts.
- Complimentary our taap water bar.
Refurb Centre Technician in Redhill employer: Our Taap
As a Field Service Engineer with us in South London, you'll be part of a supportive and dynamic team dedicated to delivering exceptional service. We offer a comprehensive benefits package including a company van, paid travel, and generous holiday entitlement, all while fostering a culture of growth and innovation that empowers you to excel in your role and make a real difference in our customers' lives.
