At a Glance
- Tasks: Install and maintain innovative water systems, ensuring customer satisfaction.
- Company: Join our taap UK, revolutionising home hydration with cutting-edge technology.
- Benefits: Enjoy a company van, paid travel expenses, and generous holiday allowance.
- Other info: Great opportunities for personal growth and teamwork in a dynamic environment.
- Why this job: Be the hero who transforms how people drink water at home.
- Qualifications: Engaging personality, problem-solving skills, and basic plumbing knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
At our taap UK, we're on a mission to change the way people drink water at home. Our subscription service is helping 100,000's of people every day to live healthier lives by drinking more water. The cutting edge technology in our Water Systems is changing the game providing customers with unlimited, great tasting, pure water all at the touch of a button. As a Field Service Engineer at our taap, you'll be the hero ensuring our customers get the most out of our game-changing water systems.
What this role involves:
- Cover your allocated region and assist others in your team if needed.
- High completion rate for all jobs either installing or repairing water systems for our customers.
- Carrying out repairs to our water home systems.
- Always identifying and fixing the issue first time, avoiding return visits.
- Ensure customers are delighted with their home water system returned to full working order.
- Install water systems in customers' homes.
- Ensure all work is completed to the highest standards, plumbing is error free and kitchen is left clean and tidy.
- Set up and demonstrate the water system for the customer, ensuring they enjoy all the amazing features of our taap.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
- Provide an awesome customer experience from the first call until leaving their property.
- Go out of your way to drive positive reviews and customer recommendations.
- Follow all Standard Operating Procedures and defined processes, accurately recording information in our systems.
- Record all stock consumption accurately in our systems to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
What we're looking for:
- A winning smile and an engaging personality.
- History of being a star in previous field service or delivery role.
- Problem-solving skills that make challenges disappear.
- Tackle basic plumbing tasks with ease - we're looking for someone who can navigate pipes like Mario (or Luigi!).
- A track record of being as reliable as our purified water - we want someone who’s as dependable as the sunrise.
- Your communication and people skills? Top-notch!
- Work independently like a pro and know how to juggle priorities.
- A valid driver's licence and a squeaky-clean driving record.
What we can offer:
- Personal use of company van.
- Work uniform provided.
- All work travel expenses paid for.
- 23 Days Holiday plus Bank Holidays.
- Monthly Individual Target Incentive & Monthly Team Incentive.
- Operational overtime regularly available.
Field Service Engineer, South London SE/SW/SM employer: Our Taap
At taap UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions innovation and customer satisfaction. As a Field Service Engineer in South London, you'll enjoy competitive benefits including personal use of a company van, generous holiday allowances, and opportunities for operational overtime, all while contributing to our mission of promoting healthier living through cutting-edge water technology. We foster an environment where your skills can flourish, ensuring you have the support and resources needed for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer, South London SE/SW/SM
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Our Taap as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Our Taap and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Our Taap’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer, South London SE/SW/SM
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Our Taap, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Our Taap, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Our Taap.
How to prepare for a job interview at Our Taap
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Our Taap offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Our Taap but also helps you get a feel for whether you’d thrive in that environment.
