At a Glance
- Tasks: Install and maintain innovative water systems, ensuring customer satisfaction.
- Company: Join our taap UK, revolutionising home hydration with cutting-edge technology.
- Benefits: Enjoy a company van, paid travel expenses, and generous holiday allowance.
- Other info: Dynamic role with opportunities for personal growth and team incentives.
- Why this job: Be the hero who transforms how people drink water at home.
- Qualifications: Engaging personality, problem-solving skills, and basic plumbing knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
At our taap UK, we're on a mission to change the way people drink water at home. Our subscription service is helping 100,000’s of people every day to live healthier lives by drinking more water. The cutting edge technology in our Water Systems is changing the game providing customers with unlimited, great tasting, pure water all at the touch of a button.
As a Field Service Engineer at our taap, you'll be the hero ensuring our customers get the most out of our game-changing water systems. Your job? Make installations a breeze, keep the Pure water flowing with top-notch maintenance, and sprinkle a bit of that our taap magic on every interaction.
What this role involves:
- Cover your allocated region and assist others in your team if needed
- High completion rate for all jobs either installing or repairing water systems for our customers
- Carrying out repairs to our water home systems.
- Always identifying and fixing the issue first time, avoiding return visits
- Ensure customers are delighted with their home water system returned to full working order
- Install water systems in customers’ homes.
- Ensure all work is completed to the highest standards, plumbing is error free and kitchen is left clean and tidy.
- Set up and demonstrate the water system for the customer, ensuring they enjoy all the amazing features of our taap.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved
- Provide an awesome customer experience from the first call until leaving their property.
- Go out of your way to drive positive reviews and customer recommendations
- Follow all Stand Operating Procedures and defined processes, accurately recording information in our systems
- Record all stock consumption accurately in our systems to ensure your van stock aligns to system counts
- Complete all stock takes accurately and on time
What we’re looking for:
- A winning smile and an engaging personality
- History of being a star in previous field service or delivery role
- Problem-solving skills that make challenges disappear
- Tackle basic plumbing tasks with ease – we're looking for someone who can navigate pipes like Mario (or Luigi!)
- A track record of being as reliable as our purified water – we want someone who's as dependable as the sunrise
- Your communication and people skills? Top-notch!
- Work independently like a pro and know how to juggle priorities
- A valid driver's licence and a squeaky-clean driving record
What we can offer:
- Personal use of company van
- Work uniform provided
- All work travel expenses paid for
- 23 Days Holiday plus Bank Holidays
- Monthly Individual Target Incentive & Monthly Team Incentive
- Operational overtime regularly available
Field Service Engineer, South London SE/SW/SM in City of London employer: Our Taap
At our taap UK, we pride ourselves on being an exceptional employer that values innovation and customer satisfaction. As a Field Service Engineer in South London, you'll enjoy a supportive work culture that encourages personal growth and offers competitive benefits, including a company van for personal use and generous holiday allowances. Join us in our mission to transform hydration at home while being part of a dynamic team that celebrates your contributions and fosters a positive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer, South London SE/SW/SM in City of London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer, South London SE/SW/SM in City of London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Our Taap's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Our Taap. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Our Taap
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Our Taap.
