Our Media, a Bristol-based publisher, is seeking an Operations Lead to own subscription operations, retention and partner coordination. You will ensure renewal communications, monitor journeys, and drive process documentation.
Experience in subscriptions or loyalty helps; strong project management and cross-functional collaboration are key. This role reports to the Director of Customer Marketing & Experience and is based in a hybrid setup.
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Operations Lead: Subscriptions & Retention (Hybrid) employer: Our Media
At Our Media, we pride ourselves on being an exceptional employer in the vibrant city of Bristol, offering a dynamic work culture that fosters creativity and collaboration. With a strong commitment to employee growth, we provide opportunities for professional development, flexible working arrangements, and a supportive environment that values diversity and inclusion. Our comprehensive benefits package, including matched pension contributions and generous annual leave, ensures that our team members can thrive both personally and professionally while contributing to meaningful content that inspires our audiences.
