Our Media is a leading Bristol-based media and publishing group, delivering original content across print, video and online channels. We are seeking an Operations Lead to own subscription operations, retention programs and fulfilment processes, ensuring reliability and scalable workflows.
You will report to the Director of Customer Marketing & Experience, coordinating with customer service, CRM and involvement across the business to drive performance and improvements.
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Hybrid Subscription Operations Lead - Retention & Delivery employer: Our Media
At Our Media, we pride ourselves on being an exceptional employer in the vibrant city of Bristol, offering a dynamic work culture that fosters creativity and collaboration. With a strong commitment to employee growth, we provide opportunities for professional development, flexible working arrangements, and a supportive environment that values diversity and inclusion. Our comprehensive benefits package, including matched pension contributions and generous annual leave, ensures that our team members can thrive both personally and professionally while contributing to meaningful content that inspires our audiences.
