Senior Commercial Analyst

Our Future Healthis an ambitious collaboration between the public, charity and private sectors, designed tohelp people live healthier lives for longer through better prevention, earlierdetectionand improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to helpidentify and treat diseases early,when outcomes are usually better. With over 2.5M volunteers across the UK,we’renow the world’s biggest health researchprogrammeof its kind, and our volunteer group is also more diverse than other, similar health researchprogrammes.

Technology and data are central to our mission.Our systems power web sites, clinics across the UK,secureanalyticsand researchsystems,pipelines thatprocesshighly sensitivehealthand geneticdata, and we are continuing to grow our capability to support this ambition.

We're looking for aSenior Commercial Insights Analystto become a trusted analytics partner toour Commercial and Marketingteams.

This is an exciting opportunity to work at the intersection of analytics, marketintelligenceandcommercial strategy.You'llhelp us better understand where opportunities for growth exist, whichorganisationsand customer groups we should focus on, how our commercial performance is developing, and where data can help inform future investment and planning.

You'llcombine strong analytical skills with commercial curiosity to turn complex data into meaningful insights. From market sizing and customer segmentationthrough topipeline performance, forecasting and strategic planning,you'llhelp provide the evidence and context that supports informed decision-making across theorganisation.

Partneringclosely with colleagues across Commercial, Marketing, Finance, Product, Revenue Operations and Data,you'llhelp develop a deeper understanding of our market, ourcustomersandour performance. Together,you'llbuild trusted insights that enable confident, data-informed decisions across the business.

Why Join?

• Shape the commercial strategybehind one of the UK's largest health researchprogrammes
• Become thededicated analytics partnertoourCommercialteams, influencing strategic decisions from day one
• Build a brand-new commercial analytics capability and define how theapproachevolves
• Bring togethermarket intelligence, customer insights, forecasting and commercial strategyto drive strategic commercialdecisions
• Collaborate with Commercial, Marketing, Finance, Product and Analytics to solve complex business challenges
• Mission-led: help build a financially sustainableorganisationthat enables life-changing health research at scale

You will:

Develop market and customer intelligence

• Build a deep understanding of our addressable market, industry landscape, customer needs, andopportunities for growth.
• Carry outmarket sizing, competitive analysis, and external research tohelp informcommercial strategy and investment decisions.

Shape segmentation and Ideal Customer Profiles

• Partner with Commercial and Marketing teams to define, refine, andvalidatemarket segments and Ideal Customer Profiles (ICP).
• Use data and insight toidentifythe highest-value opportunities andhelpimprove targeting effectiveness.

Support strategic commercial decision-making

• Provide analysis and recommendations that help leadershipprioritisemarkets, customer segments, partnerships, and commercial initiatives.
• Translate data into clear strategic choices and business actions.

Build and scale our analytics foundations

• Design and improve data models, reporting structures, and analytical frameworks that support commercial and marketing decision-making.
• Helpensuredata isaccurate, scalable, and accessible for self-service reporting and analysis.

Informcommercial performance insight

• Develop dashboards, reporting, and analysis that provide visibility of commercial performance across the customer lifecycle.
• Help teams understand pipeline health, conversion rates, customerbehaviour, revenue performance, and growth trends.

Supportforecasting and planning

• Develop andmaintainrevenue forecasts, pipeline models, and scenario analyses.
• Partner with Finance and Commercial teams to support planning, target-setting, and investment decisions.

Define and govern commercial metrics

• Work with Revenue Operations, Marketing and Finance to develop consistent definitions for commercial and marketing metrics, including pipeline, conversion, CAC, LTV, revenueperformanceand customer engagement.
• Helpmaintaina trusted source of commercial reporting across theorganisation.

Strengthen pipeline visibility and CRM effectiveness

• Partner with Revenue Operations to improve pipeline visibility, sales process measurement, CRM data quality, and reporting accuracy.
• Provideinsightthathelpsimprove commercial efficiency andforecastingconfidence.

Support sales and marketing effectiveness

• Evaluate campaign performance, channel effectiveness, customer acquisition strategies, sales activity, and pricing approaches.
• Identifyopportunities to improve performance, efficiency, and return on investment.

Delivercustomer and account intelligence

• Providetargeted insight on priorityorganisations, customer groups, and opportunities to support business development, marketing activities, and commercial growth initiatives.

Run performance reviews and drive accountability

• Support weekly, monthly, and quarterly business reviews with clear reporting, performance narratives, and actionable recommendations.
• Help teams focus on the metrics that matter most.

Deliver actionable insights

• Transform complex analyses into compelling stories and recommendations that influence strategy,prioritisation, and decision-making at all levels of theorganisation.

We’re London-based (Holborn) and work on a flexible hybrid basis (typically weekly with a team day every 2 weeks). We'd like to prioritise candidates who can reasonably commute and benefit from in-person collaboration

We welcome applications from all who may not feel they match the full criteria, so if you have most of the below,we'dlike to hear from you:

Essential:

• Significant experiencein commercial analytics, commercial strategy, market intelligence, growth analytics, or a related field
• Strong SQL skills and experience with BI tools such asOmni,Looker, Tableau, or Power BI
• Experience building data models and working with large, complex datasets
• Experience working with CRM platforms such as HubSpot or Salesforce and understanding commercial pipelines
• Experience with forecasting, scenario modelling, and commercial performance analysis
• Strong understanding of commercial and marketing metrics including conversion rates, CAC, LTV, pipeline performance, and revenue growth
• Experience developing insights that inform strategic business decisions
• Excellent problem-solving skills and attention to detail
• Strong stakeholder management and communication skills, with the ability to influence decision-making through data
• Experiencefacilitatingbusiness reviews and performance discussions with senior stakeholders
• Comfortable working in a fast-moving and evolving environment

Bonus / Desirable

• Experience conducting market sizing, segmentation, and competitive analysis
• Familiarity with analytics pipelinesanddbt
• Experience developing Ideal Customer Profiles (ICP), target market frameworks, or go-to-market strategies
• Experience working in commercial strategy, consulting, market intelligence, or growth functions
• Familiarity with healthcare, research, data, technology, or life sciences sectors
• Experience using external market data sources and research methodologies

Hiring Process:

We feelhiring should be transparentand give you arealsenseofwhatOur Future Healthis like.Here'swhatyou canexpect:

• Initial chatwith our Talent team (30 min)to get to know each other, discuss the role, and answer any questionsyou have.
• 1stinterviewwithyourpotential line managergiving youan opportunitytoalignwithrole expectations.The call will focus on commercial analytics, forecasting, and stakeholder management.
• Technicalinterviewwith2members from our dataand commercialteams (60min).This will include ashortpresentation within the interview that will focus on forecasting, commercial judgement, metrics, problemsolving.
• Final stage competency interview (60 min)with a small cross-functional panel of your potential new stakeholders. This willfocus oncollaboration, ownership,influenceand values.

• Competitive base salary from £78,000
• Generous Pension Scheme – We invest in your future with employer contributions of up to 12%
• 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you
• Enhanced Parental Leave – Supporting you during life’s biggest moments
• Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice
• Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
• EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice
• £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee AssistanceProgrammefor you and your family
• A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements

Join us -let’sprevent disease together.

At Our Future Health, werecognisethe importance of having a diverse workforce and ensuring that all candidates, regardless of their background, haveequitableaccess to our application process. We proactively encourage applicants who identify as havinga disability, neurodiversity, or long-term health conditions to let us know if theyrequireany reasonable adjustments as part of their application process.

If you require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk