Our Future Health is a London-based health research organisation seeking a Head of Customer Success to lead and evolve customer experience across researcher-facing products and services.
You will own the strategy, KPIs and onboarding, driving engagement, retention and revenue while working with life sciences, academia and SMEs to deliver scalable, AI-enabled support and strong partnerships.
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Head of Customer Success & Growth in London employer: Our Future Health
At Our Future Health, we pride ourselves on being an exceptional employer, offering a collaborative and innovative work culture that empowers our employees to make a real impact in health research. With generous benefits such as a robust pension scheme, flexible working arrangements, and comprehensive wellbeing support, we ensure our team members thrive both personally and professionally. Located in the heart of Central London, our office provides a vibrant environment where creativity and scientific inquiry flourish, making it an ideal place for passionate individuals to grow their careers in the health tech sector.
