At a Glance
- Tasks: Design clear, accessible content that empowers people in health research.
- Company: Join Our Future Health, the UK's largest health research programme.
- Benefits: Enjoy a competitive salary, generous holiday, and wellbeing support.
- Other info: Flexible working arrangements and a supportive, diverse workplace.
- Why this job: Make a real impact on healthcare by shaping user experiences.
- Qualifications: Experience in content design and collaboration within cross-functional teams.
The predicted salary is between 55000 - 55000 £ per year.
Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.
How do we help people understand complex health information in ways that feel clear, useful and trustworthy? How do we design experiences that work for people with different needs, backgrounds and levels of confidence? How do we support more people to feel informed, included and empowered to take part in health research? These are the kinds of challenges you’ll work on as a Content Designer at Our Future Health.
This role goes far beyond writing copy. Content design at Our Future Health is about understanding problems deeply, using evidence and insight to shape decisions, and designing experiences that are not just usable, but useful — from journeys and navigation to information architecture, interaction flows and content strategy.
You’ll report into our Head of Content Design and be part of a growing content design practice where your work can make a real difference.
As a Content Designer in a product squad, you’ll work closely with Researchers, Behavioural Scientists, Product Managers, Product Designers and Engineers to discover, define, develop and deliver our ambitious programme. Together, you’ll shape experiences that help people engage with Our Future Health in ways that feel simple, supportive and human.
What you’ll be doing:
- Designing clear, accessible and useful content and experiences across products and services.
- Taking ownership of content within your product squad, understanding the problems we’re trying to solve and helping shape solutions in collaboration with Product, Design and Engineering.
- Working closely with wide-ranging internal teams — from Researchers and Scientists to Ethics and Community Engagement. You’ll collaborate effectively to shape meaningful design decisions.
- Contributing to discovery work, workshops, journey mapping and experience design activity.
- Improving information architecture, navigation, hierarchy and user flows — not just interface copy.
- Using evidence, research and data to test and iterate on content decisions.
- Championing inclusive and accessible content design practices.
- Helping teams think more clearly about content, structure and the overall user experience.
- Taking a proactive and pragmatic approach to problem-solving, managing priorities and balancing delivery realities.
- Helping contribute to our Content Operations and standards.
Requirements:
- Experience working as a Content Designer within a product or service design environment.
- A good understanding of content design beyond microcopy — including information architecture, navigation, content strategy, taxonomy and flows.
- Experience working in cross-functional teams and contributing to product thinking and outcomes, not just outputs.
- The ability to simplify complex problems and make sense of ambiguity.
- Confidence working in a fast-paced environment, managing timelines, priorities and feedback from different stakeholders.
- A pragmatic mindset and a proactive approach to getting things done.
- Excellent communication and collaboration skills — you’ll be used to working with people from right across an organisation, including subject matter experts.
- Experience of framing problems, influencing decisions and bringing people together around a shared direction.
- A good understanding of accessible and inclusive content design.
- Curiosity about people, behaviour and how evidence can shape better experiences.
If you’ve worked in healthcare or a regulated environment before, that’s great too.
How you work:
- You care about outcomes, not just outputs, and you’re great at articulating them.
- You’re collaborative, and good at influencing and bringing people along with you.
- You’re comfortable balancing strategic thinking with hands-on delivery.
- You’re proactive, pragmatic and great at solving problems with a “can-do” approach.
- You can juggle different contexts and enjoy untangling complexity and creating clarity.
- You know great content design is about the whole experience, not just the words on the screen.
- You’re good at presenting, facilitating and working with teams at all levels to get great outcomes.
Closing date for applications: 9am, 12th June.
Benefits:
- Salary - £55,000.
- Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave – Supporting you during life’s biggest moments.
- Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
- £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
- Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
- A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk
Content Designer in London employer: Our Future Health
At Our Future Health, we pride ourselves on being an exceptional employer dedicated to transforming healthcare through innovative content design. Our collaborative work culture fosters creativity and inclusivity, providing employees with ample opportunities for professional growth while making a meaningful impact on public health. With a generous benefits package, including a competitive salary, flexible working arrangements, and a supportive environment, we empower our team to thrive both personally and professionally in the heart of Central London.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Our Future Health. A friendly chat can give you insights and maybe even a referral!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your content design projects. Make sure it showcases your ability to simplify complex information and design user-friendly experiences.
✨Tip Number 3
Prepare for the interview by understanding Our Future Health’s mission and values. Think about how your experience aligns with their goals and be ready to discuss how you can contribute to their vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Content Designer in London
Some tips for your application 🫡
Know Your Audience:Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the values and mission of Our Future Health. Show us that you understand the importance of clear and accessible content!
Showcase Your Experience:Don’t just list your previous roles; tell us how your experience as a Content Designer has prepared you for this position. Highlight specific projects where you’ve tackled complex problems and designed user-friendly solutions. We want to see your impact!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is not only skilled but also passionate about making a difference in healthcare. Share your motivations and what excites you about this role at Our Future Health.
Proofread and Polish:Before hitting send, take the time to review your application. Check for typos, grammatical errors, and clarity. A well-polished application shows us that you care about the details, which is crucial in content design. Remember, we’re all about quality!
How to prepare for a job interview at Our Future Health
✨Know Your Content Design Fundamentals
Before the interview, brush up on your understanding of content design principles, especially around information architecture and user flows. Be ready to discuss how you've applied these concepts in past projects, as this will show your depth of knowledge and experience.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, prepare examples that highlight your collaboration skills. Think about times when you influenced decisions or brought people together to solve complex problems, and be ready to share these stories.
✨Demonstrate Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Practice articulating your thought process for simplifying complex issues and how you would approach designing inclusive and accessible content. This will showcase your proactive mindset.
✨Bring Evidence to the Table
Familiarise yourself with the importance of using evidence and research in content design. Be ready to discuss how you've used data to inform your decisions in previous roles, as this aligns perfectly with the expectations of the position at Our Future Health.
