At a Glance
- Tasks: Lead user research to shape healthcare products and participant experiences.
- Company: Join the UK's largest health research programme, transforming healthcare for millions.
- Benefits: £65,000 salary, generous pension, 30 days holiday, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact on healthcare by understanding user needs and driving change.
- Qualifications: Experience in user research for digital products and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
About Our Future Health
Our Future Health is the UK's largest ever health research programme, bringing people together to transform the future of healthcare. Millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers, we are creating one of the most detailed pictures of human health ever assembled.
Role Overview
Senior User Researcher – 12 month fixed‑term contract (maternity cover, ideally starting mid‑Sept). In this role you will help us better understand participants and use insights to shape recruitment, support, and retention throughout their journey.
What you’ll do
- As a Senior User Researcher you will play a key role in ensuring our products, services and participant experiences are grounded in a deep understanding of user needs, motivations and behaviours.
- Lead and deliver user research across the product lifecycle, using a range of qualitative and quantitative methods including interviews, surveys, usability testing, diary studies and ethnographic research.
- Generate actionable insights that influence product strategy, design decisions and participant engagement initiatives.
- Design and run usability studies that help refine experiences before launch, reducing friction and improving outcomes for participants.
- Evaluate the impact of products and services post‑launch, partnering with product analysts to understand what’s working, what isn’t, and why.
- Collaborate closely with Product Managers, Designers, Analysts and other user‑centred design specialists to embed evidence‑based decision making across teams.
- Facilitate workshops and insight‑sharing sessions that bring colleagues closer to participant needs and experiences.
- Build and maintain a repository of user insights, ensuring research findings remain accessible and reusable.
- Support and coach colleagues in planning and conducting effective research activities.
- Champion inclusive and accessible research practices, ensuring diverse participant voices are represented throughout our work.
Requirements
- We’re looking for someone who is passionate about understanding people and translating insight into action.
- Experience conducting user research for digital products and services, with the confidence to plan, lead and deliver studies independently.
- Experience working in growth‑focused environments, particularly where participant or customer acquisition is a key objective.
- Strong expertise across a range of research methods, including interviews, usability testing (moderated and unmoderated), survey design and behavioural analysis.
- A proven ability to synthesise complex findings into clear, compelling recommendations that drive decision‑making.
- Excellent communication and stakeholder management skills, with the ability to tailor insights to different audiences and influence outcomes.
- Experience using research platforms and tools for recruitment, testing, analysis and knowledge management.
- Experience working within agile, multidisciplinary teams across both discovery and delivery.
- Confidence advocating for user‑centred approaches and helping teams understand and act on user needs.
Benefits
- £65,000 salary.
- Generous Pension Scheme – employer contributions of up to 12%.
- 30 days holiday + bank holidays – flexible holiday allowance.
- Enhanced parental leave.
- Cycle to Work Scheme – save 25‑39% on a new bike and accessories through salary sacrifice.
- Home & tech savings – up to 8% off IKEA and Currys products, spread over 12 months through salary sacrifice.
- £1,000 employee referral bonus.
- Well‑being support – access to mental health first aiders, 24/7 online GP services and an employee assistance programme.
- Central London office in Holborn with flexible and remote working arrangements.
Closing date for applications: 9am, 1st July.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long‑term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us.
Senior User Researcher - 12 month FTC in London employer: Our Future Health UK
At Our Future Health, we are committed to fostering a collaborative and inclusive work environment where your insights can directly impact the future of healthcare. With a generous salary, extensive benefits including a robust pension scheme and well-being support, and a central London office that embraces flexible working arrangements, we empower our employees to thrive both personally and professionally. Join us in making a meaningful difference as you grow your career in user research within one of the UK's most ambitious health initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher - 12 month FTC in London
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like Our Future Health UK is looking for a Senior User Researcher - 12 month FTC, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace Senior User Researcher - 12 month FTC in London
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with Our Future Health UK, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let Our Future Health UK know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at Our Future Health UK
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at Our Future Health UK, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at Our Future Health UK, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like Our Future Health UK will appreciate someone who can hit the ground running and be a quick study.
