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- Tasks: Lead content design to improve health research communication and user experience.
- Company: Join Our Future Health, the UK's largest health research programme.
- Benefits: Competitive salary, generous holiday, pension scheme, and wellbeing support.
- Why this job: Make a real impact on health by shaping clear and accessible content.
- Qualifications: Experience in content design, accessibility, and leading teams in regulated environments.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 68000 - 102000 ÂŁ per year.
Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world‑leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.
We are hiring a Head of Content Design to lead the quality, clarity and safety of all participant and researcher facing content across our digital products and services. As Head of Content Design, you’ll set the vision, standards and ways of working for content design across Our Future Health. You’ll ensure content is accessible, clinically safe, behaviourally effective and aligned with ethical and regulatory requirements, while still being clear, human and easy to use.
Your Role Will Encompass:
- Content Design Leadership: Partner with other leaders to shape design strategy and strengthen user‑centred design practice across the organisation; set content design principles, standards and patterns that enable high‑quality, inclusive and coherent user experiences across digital and service journeys.
- Content Design & Delivery: Lead content designers working across participant journeys, researcher products and service communications, delivering accessible, user‑tested and behaviourally informed content.
- Governance, Quality & Risk: Act as senior authority for product and service content where clarity, safety or risk are concerned.
- Cross‑functional Collaboration: Ensure content designers are embedded in the right teams from discovery through delivery, contributing to service blueprints and end‑to‑end journeys.
- Leadership & Capability Building: Build, lead and support a high performing team of Content Designers; play an active role in the design leadership group to advance Our Future Health's design maturity.
Requirements
Essential:
- Experience in content design within a regulated environment.
- Expertise in plain‑language communication, information architecture, structured content, and behaviour‑informed content design.
- Strong understanding of accessibility (WCAG), health literacy, cognitive load, and ethical design.
- Experience leading and coaching content designers in product/service environments.
- Proven ability to partner with Product, Design, Engineering, Science, Clinical, Comms and Marketing.
- Experience crafting content design ways of working and processes in collaboration with stakeholders across an organisation.
- Familiarity with behaviour‑change frameworks or qualitative/quantitative research.
Desirable:
- Experience working with MHRA, SaMD/AIaMD guidance, or other regulated approval frameworks.
- Experience in creating content for consent, risk communication, medical results or clinical pathways.
- Experience navigating brand vs product clarity tensions at scale.
Let’s prevent disease together.
Closing date for applications: 18th January.
Benefits:
- Salary from ÂŁ85,000.
- Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave – Supporting you during life’s biggest moments.
- Cycle to Work Scheme – Save 25‑39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
- £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
- Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
- A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long‑term health conditions to let us know if they require any reasonable adjustments as part of their application process.
If you do require any reasonable adjustments, please email us.
Head of Content Design employer: Our Future Health UK
Contact Detail:
Our Future Health UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Content Design
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in content design. Make it accessible and user-friendly, just like the content you aim to create at Our Future Health.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to content design. Think about how you can demonstrate your understanding of accessibility and user-centred design principles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of Our Future Health's mission to improve health research.
We think you need these skills to ace Head of Content Design
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health research and content design shine through. We want to see how your values align with our mission to improve lives through better health solutions.
Tailor Your Content: Make sure to customise your application to highlight your experience in regulated environments and your expertise in plain-language communication. We’re looking for clarity and relevance, so be specific about how your skills match the role.
Be Clear and Concise: Remember, we value clear and accessible content! Keep your application straightforward and to the point, showcasing your ability to communicate effectively, just like you would in the role of Head of Content Design.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to lead content design at Our Future Health.
How to prepare for a job interview at Our Future Health UK
✨Know Your Content Design Principles
Before the interview, brush up on your understanding of content design principles, especially in a regulated environment. Be ready to discuss how you’ve applied plain-language communication and structured content in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and coaching content designers. Think about specific instances where you’ve built high-performing teams or contributed to design maturity within an organisation.
✨Understand Accessibility Standards
Familiarise yourself with accessibility standards like WCAG and be prepared to discuss how you’ve ensured content is accessible and user-friendly. This will demonstrate your commitment to creating inclusive experiences.
✨Collaborate Across Functions
Think of examples where you’ve successfully partnered with cross-functional teams, such as Product, Design, and Clinical. Highlight how these collaborations have led to improved user experiences and effective content delivery.
