At a Glance
- Tasks: Lead content design to create clear, accessible health information for diverse audiences.
- Company: Join Our Future Health, the UK's largest health research programme.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Collaborative environment with opportunities for mentorship and career growth.
- Why this job: Make a real impact on healthcare by shaping user-friendly content experiences.
- Qualifications: Significant experience in content design and a passion for user-centred practices.
The predicted salary is between 70000 - 70000 £ per year.
Our Future Health is the UK's largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.
About Content Design
How do we help people understand complex health information in ways that feel clear, useful and trustworthy? How do we design experiences that work for people with different needs, backgrounds and levels of confidence? How do we support more people to feel informed, included and empowered to take part in health research? These are the kinds of challenges you'll solve as a Senior Content Designer at Our Future Health.
This role goes far beyond writing interface copy. You'll play an important role in shaping both the work within your squad and the future of content design at Our Future Health. We're looking for someone highly proactive and pragmatic — someone who sees opportunities, builds momentum and helps bring people together around meaningful solutions.
You'll report into our Head of Content Design and be part of a growing content design practice where you can really make a difference.
The role
As a Senior Content Designer in a product squad, you'll work closely with Researchers, Behavioural Scientists, Product Managers, Product Designers and Engineers to discover, define, develop and deliver our ambitious programme. Together, you'll shape experiences that help people engage with Our Future Health in ways that feel simple, supportive and human. You'll also help shape our ways of working and contribute to our Content Operations.
What you'll be doing:
- Leading content design within your product squad, uncovering the problems we're trying to solve and helping shape solutions in collaboration with Product, Design and Engineering.
- Connecting with and influencing stakeholders across Product, Ethics, Science, leadership and beyond to align around useful, human-centred solutions.
- Designing clear, accessible and useful content and experiences across products and services, with an eye for the end-to-end experience.
- Working closely with Researchers and Behavioural Scientists to ensure decisions are insight-led and evidence-based.
- Defining and shaping content strategies, frameworks and scalable approaches.
- Taking a highly pragmatic approach and helping teams navigate complexity to move forward with clarity and confidence, understanding technical feasibility and business constraints.
- Improving information architecture, navigation, flows and content systems — not just interface copy.
- Helping shape the future of Content Design and contributing to our Content Operations, including governance, tooling, workflows and standards.
- Supporting scalability through patterns, guidance and design systems.
- Mentoring and coaching more junior team members.
- Advocating for inclusive, accessible and evidence-led content design practices across the organisation.
- Continually raising the bar for content design quality, ways of working and strategic thinking.
What we're looking for:
- Significant experience in a senior or staff-level content design role within a product or service design environment.
- Proven experience of shaping content strategy and influencing product direction.
- Experience of building or improving content operations and systems, and shaping scalable ways of working for content design.
- A highly proactive and pragmatic approach to problem‐solving, with confidence navigating ambiguity, constraints and complexity.
- Significant experience working across wide-ranging disciplines and influencing stakeholders up to the most senior levels.
- The ability to connect content decisions to user needs, organisational goals and measurable outcomes.
- Experience mentoring and coaching other content designers.
- A deep understanding of accessibility, inclusive design and user-centred practices.
- Great examples of leading end-to-end content design work beyond microcopy.
- Experience shaping content within design systems and embedding AI tools thoughtfully within content design or product workflows.
- If you have experience in healthcare or other regulated environments, that's great too.
How you work:
- You've been working at a senior level for a while and have examples of where you've delivered meaningful impact.
- You're skilled at building trust and bringing people across organisations together to influence, collaborate and align around useful solutions.
- As a content design advocate who's passionate about user-centred design, you're excellent at helping others understand the value content design brings.
- You're a great facilitator, presenter and communicator, using your content design skills to tailor your message to the audience.
- You care about outcomes, as well as outputs, and you can articulate these in ways that land.
- Balancing strategic thinking with practical delivery, you know when to focus on the detail and when to step back and shape the bigger picture.
- You're excellent at prioritising, comfortable working in a fast-paced environment and able to manage multiple tasks.
- You bring clarity to complexity, and you're great at finding paths through ambiguity and challenging constructively.
- You care deeply about creating experiences that are useful, respectful and accessible.
Closing date for applications: 9am, 12th June.
Salary from £70,000.
Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
Enhanced Parental Leave – Supporting you during life's biggest moments.
Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
£1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process.
If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk
Senior Content Designer in London employer: Our Future Health Limited
At Our Future Health, we pride ourselves on being an exceptional employer dedicated to transforming healthcare through innovative research. Our collaborative work culture fosters inclusivity and empowers employees to make a meaningful impact, while our commitment to professional growth ensures that you will have ample opportunities to develop your skills in a supportive environment. With a central London location, generous benefits including a robust pension scheme, flexible working arrangements, and a focus on employee wellbeing, joining our team as a Senior Content Designer means contributing to a vital mission while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Our Future Health. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your portfolio! When you get the chance to meet with hiring managers or team members, bring examples of your best work. Highlight projects that demonstrate your ability to create clear, accessible content that resonates with users.
✨Tip Number 3
Be proactive during interviews! Ask thoughtful questions about the challenges they face in content design. This shows you're not just interested in the role but are also ready to tackle real problems and contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of Our Future Health and its amazing work.
We think you need these skills to ace Senior Content Designer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in content design, especially in healthcare. We want to see how your skills align with the challenges we face at Our Future Health.
Showcase Your Impact:When detailing your past roles, focus on the impact you've made. Use specific examples that demonstrate how you've shaped content strategies or improved user experiences. We love seeing measurable outcomes!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. Share your passion for user-centred design!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Our Future Health Limited
✨Know Your Audience
Before the interview, take some time to research Our Future Health and understand their mission. Familiarise yourself with their approach to content design, especially how they tackle complex health information. This will help you tailor your responses and demonstrate that you're genuinely interested in their work.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in shaping content strategy and influencing product direction. Be ready to discuss how you've navigated ambiguity and complexity in previous projects, as this aligns perfectly with what they're looking for in a Senior Content Designer.
✨Emphasise Collaboration
Since the role involves working closely with various stakeholders, be sure to highlight your collaborative skills. Share instances where you've successfully brought teams together to solve problems or create user-centred solutions. This will show that you can connect with others and advocate for effective content design practices.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current challenges in content design or how they measure the success of their content strategies. This not only shows your interest but also gives you a chance to demonstrate your strategic thinking and problem-solving abilities.
