At a Glance
- Tasks: Design clear, accessible content that transforms complex health information into user-friendly experiences.
- Company: Join Our Future Health, the UK's largest health research programme, making a real impact.
- Benefits: Competitive salary, generous pension scheme, and 30 days holiday pro rata.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Shape meaningful health experiences and empower millions to engage in research.
- Qualifications: Experience in content design, collaboration skills, and a passion for inclusive practices.
The predicted salary is between 55000 - 55000 £ per year.
Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.
How do we help people understand complex health information in ways that feel clear, useful and trustworthy? How do we design experiences that work for people with different needs, backgrounds and levels of confidence? How do we support more people to feel informed, included and empowered to take part in health research? These are the kinds of challenges you’ll work on as a Content Designer at Our Future Health.
This role goes far beyond writing copy. Content design at Our Future Health is about understanding problems deeply, using evidence and insight to shape decisions, and designing experiences that are not just usable, but useful — from journeys and navigation to information architecture, interaction flows and content strategy.
You’ll report into our Head of Content Design and be part of a growing content design practice where your work can make a real difference.
As a Content Designer in a product squad, you’ll work closely with Researchers, Behavioural Scientists, Product Managers, Product Designers and Engineers to discover, define, develop and deliver our ambitious programme. Together, you’ll shape experiences that help people engage with Our Future Health in ways that feel simple, supportive and human.
What you’ll be doing:
- Designing clear, accessible and useful content and experiences across products and services.
- Taking ownership of content within your product squad, understanding the problems we’re trying to solve and helping shape solutions in collaboration with Product, Design and Engineering.
- Working closely with wide-ranging internal teams — from Researchers and Scientists to Ethics and Community Engagement. You’ll collaborate effectively to shape meaningful design decisions.
- Contributing to discovery work, workshops, journey mapping and experience design activity.
- Improving information architecture, navigation, hierarchy and user flows — not just interface copy.
- Using evidence, research and data to test and iterate on content decisions.
- Championing inclusive and accessible content design practices.
- Helping teams think more clearly about content, structure and the overall user experience.
- Taking a proactive and pragmatic approach to problem-solving, managing priorities and balancing delivery realities.
- Helping contribute to our Content Operations and standards.
What we’re looking for:
- Experience working as a Content Designer within a product or service design environment.
- A good understanding of content design beyond microcopy — including information architecture, navigation, content strategy, taxonomy and flows.
- Experience working in cross-functional teams and contributing to product thinking and outcomes, not just outputs.
- The ability to simplify complex problems and make sense of ambiguity.
- Confidence working in a fast-paced environment, managing timelines, priorities and feedback from different stakeholders.
- A pragmatic mindset and a proactive approach to getting things done.
- Excellent communication and collaboration skills — you’ll be used to working with people from right across an organisation, including subject matter experts.
- Experience of framing problems, influencing decisions and bringing people together around a shared direction.
- A good understanding of accessible and inclusive content design.
- Curiosity about people, behaviour and how evidence can shape better experiences.
- If you’ve worked in healthcare or a regulated environment before, that’s great too.
How you work:
- You care about outcomes, not just outputs, and you’re great at articulating them.
- You’re collaborative, and good at influencing and bring people along with you.
- You’re comfortable balancing strategic thinking with hands‑on delivery.
- You’re proactive, pragmatic and great at solving problems with a “can‑do” approach.
- You can juggle different contexts and enjoy untangling complexity and creating clarity.
- You know great content design is about the whole experience, not just the words on the screen.
- You’re good at presenting, facilitating and working with teams at all levels to get great outcomes.
Closing date for applications: 9am, 12th June.
Salary - £55,000.
Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
30 Days Holiday pro rata +
Content Designer in London employer: Our Future Health Limited
At Our Future Health, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact on healthcare. As a Content Designer, you will have the opportunity to work alongside diverse teams, engage in innovative problem-solving, and contribute to a project that aims to transform health research for millions. With generous benefits including a competitive salary, a robust pension scheme, and ample holiday allowance, we prioritise your well-being and professional growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Our Future Health. A friendly chat can give you insights and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your content design projects, focusing on how you've tackled complex problems. Make sure to include examples of collaboration with cross-functional teams, as this is key for us.
✨Tip Number 3
Prepare for interviews by understanding our mission and values. Be ready to discuss how your experience aligns with making health information clear and accessible. We love candidates who are genuinely passionate about improving healthcare!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to meaningful health research.
We think you need these skills to ace Content Designer in London
Some tips for your application 🫡
Know Your Audience:Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the values and mission of Our Future Health. Show us that you understand the importance of clear and accessible communication in healthcare.
Showcase Your Experience:Don’t just list your previous roles; tell us how your experience as a Content Designer has prepared you for this position. Highlight specific projects where you’ve tackled complex problems and collaborated with cross-functional teams. We want to see your impact!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is not only skilled but also passionate about making a difference in healthcare. Share your motivations and what excites you about the role of Content Designer at Our Future Health.
Follow the Application Process:Make sure to apply through our website to ensure your application gets to us smoothly. Double-check that you’ve included all required documents and that everything is formatted nicely. A well-organised application reflects your attention to detail, which is crucial in content design!
How to prepare for a job interview at Our Future Health Limited
✨Know Your Content Design Fundamentals
Before the interview, brush up on your understanding of content design principles, especially around information architecture and user flows. Be ready to discuss how you’ve applied these concepts in past projects, as this will show your depth of knowledge and experience.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, prepare examples that highlight your collaborative skills. Think about times when you influenced decisions or brought people together to solve complex problems. This will demonstrate your ability to work effectively in cross-functional teams.
✨Prepare for Problem-Solving Scenarios
Expect to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with ambiguous challenges. Show how you simplify complex issues and arrive at clear, actionable solutions, which is crucial for a Content Designer.
✨Emphasise Inclusivity and Accessibility
Given the focus on inclusive content design, be prepared to discuss your approach to creating accessible content. Share specific examples of how you've championed inclusivity in your previous work, as this aligns perfectly with the values of Our Future Health.
