At a Glance
- Tasks: Design clear and accessible content to improve health research experiences.
- Company: Join Our Future Health, the UK's largest health research programme.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on healthcare by shaping user-friendly experiences.
- Qualifications: Experience in content design and collaboration within cross-functional teams.
The predicted salary is between 55000 - 55000 £ per year.
Our Future Health is the UK’s largest ever health research programme, bringing people together to transform the future of healthcare. Today, millions of people across the UK live with conditions such as cancer, dementia, diabetes, and heart disease. By bringing together 5 million volunteers from across the UK, Our Future Health is creating one of the most detailed pictures of human health ever assembled.
About Content Design
How do we help people understand complex health information in ways that feel clear, useful and trustworthy? How do we design experiences that work for people with different needs, backgrounds and levels of confidence? How do we support more people to feel informed, included and empowered to take part in health research? These are the kinds of challenges you’ll work on as a Content Designer at Our Future Health. This role goes far beyond writing copy. Content design at Our Future Health is about understanding problems deeply, using evidence and insight to shape decisions, and designing experiences that are not just usable, but useful — from journeys and navigation to information architecture, interaction flows and content strategy. You’ll report into our Head of Content Design and be part of a growing content design practice where your work can make a real difference.
The role
As a Content Designer in a product squad, you’ll work closely with Researchers, Behavioural Scientists, Product Managers, Product Designers and Engineers to discover, define, develop and deliver our ambitious programme. Together, you’ll shape experiences that help people engage with Our Future Health in ways that feel simple, supportive and human.
What you’ll be doing:
- Designing clear, accessible and useful content and experiences across products and services.
- Taking ownership of content within your product squad, understanding the problems we’re trying to solve and helping shape solutions in collaboration with Product, Design and Engineering.
- Working closely with wide-ranging internal teams — from Researchers and Scientists to Ethics and Community Engagement.
- Contributing to discovery work, workshops, journey mapping and experience design activity.
- Improving information architecture, navigation, hierarchy and user flows — not just interface copy.
- Using evidence, research and data to test and iterate on content decisions.
- Championing inclusive and accessible content design practices.
- Helping teams think more clearly about content, structure and the overall user experience.
- Taking a proactive and pragmatic approach to problem-solving, managing priorities and balancing delivery realities.
- Helping contribute to our Content Operations and standards.
What we’re looking for:
- Experience working as a Content Designer within a product or service design environment.
- A good understanding of content design beyond microcopy — including information architecture, navigation, content strategy, taxonomy and flows.
- Experience working in cross-functional teams and contributing to product thinking and outcomes, not just outputs.
- The ability to simplify complex problems and make sense of ambiguity.
- Confidence working in a fast-paced environment, managing timelines, priorities and feedback from different stakeholders.
- A pragmatic mindset and a proactive approach to getting things done.
- Excellent communication and collaboration skills — you’ll be used to working with people from right across an organisation, including subject matter experts.
- Experience of framing problems, influencing decisions and bringing people together around a shared direction.
- A good understanding of accessible and inclusive content design.
- Curiosity about people, behaviour and how evidence can shape better experiences.
If you’ve worked in healthcare or a regulated environment before, that’s great too.
How you work:
- You care about outcomes, not just outputs, and you’re great at articulating them.
- You’re collaborative, and good at influencing and bring people along with you.
- You’re comfortable balancing strategic thinking with hands‑on delivery.
- You’re proactive, pragmatic and great at solving problems with a “can‑do” approach.
- You can juggle different contexts and enjoy untangling complexity and creating clarity.
- You know great content design is about the whole experience, not just the words on the screen.
- You’re good at presenting, facilitating and working with teams at all levels to get great outcomes.
Closing date for applications: 9am, 12th June.
Salary - £55,000. Generous Pension Scheme – We invest in your future with employer contributions of up to 12%. 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave – Supporting you during life’s biggest moments. Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long‑term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk
Content Designer employer: Our Future Health Limited
At Our Future Health, we pride ourselves on being an exceptional employer dedicated to transforming healthcare through innovative research. Our collaborative work culture fosters inclusivity and empowers employees to make a meaningful impact, while our generous benefits, including a robust pension scheme, flexible working arrangements, and comprehensive wellbeing support, ensure that you thrive both personally and professionally in our vibrant Central London office.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Content Designer role.
✨Tip Number 2
Show off your portfolio! Make sure it highlights your best work in content design, especially projects that demonstrate your ability to simplify complex information. We want to see how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for interviews by understanding Our Future Health’s mission and values. We love candidates who can articulate how their skills align with our goals. Do your homework and come ready to discuss how you can contribute!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to make a real impact in healthcare.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Content Designer role. Highlight your experience in content design, especially how you've tackled complex problems and collaborated with cross-functional teams. We want to see how you can bring your unique skills to Our Future Health!
Showcase Your Understanding of Accessibility:Since we value inclusive content design, be sure to mention any experience you have with creating accessible content. Share examples of how you've made information clear and useful for diverse audiences. This will show us that you understand our mission!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. Remember, as a Content Designer, your ability to communicate effectively is crucial, so let that shine through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Our Future Health and what we stand for!
How to prepare for a job interview at Our Future Health Limited
✨Know Your Content Design Fundamentals
Before the interview, brush up on your understanding of content design principles, especially around information architecture and user flows. Be ready to discuss how you’ve applied these concepts in past projects, as this will show your depth of knowledge and experience.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, prepare examples that highlight your collaboration skills. Think about times when you influenced decisions or brought people together to solve complex problems. This will demonstrate your ability to work effectively in a cross-functional environment.
✨Prepare for Problem-Solving Scenarios
Expect to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with ambiguous problems. Show how you simplify complexity and arrive at clear, actionable solutions, which is crucial for a Content Designer.
✨Emphasise Inclusivity and Accessibility
Given the focus on inclusive content design, be prepared to discuss your approach to creating accessible content. Share specific examples of how you've championed inclusivity in your previous work, as this aligns perfectly with the values of Our Future Health.
