At a Glance
- Tasks: Engage visitors with captivating stories and deliver history talks at Kensington Palace.
- Company: Join a renowned charity dedicated to preserving history and culture.
- Benefits: Earn £15.07 per hour, with flexible hours and opportunities for growth.
- Other info: Flexible contracts available; perfect for students seeking seasonal work.
- Why this job: Be part of an exciting exhibition and create memorable experiences for visitors.
- Qualifications: Customer service experience and a positive, adaptable attitude are key.
The predicted salary is between 15.07 - 15.07 £ per hour.
Departments: Visitor Services
Home Palace: Kensington Palace
Status: Temporary/Seasonal
Salary: Pay range 11.6 = £15.07 per hour (equates to £29,378 per annum pro rata for full time roles at 37.5 hrs per week)
Salary Rate: Per Annum
Days/Hours of work: Full-time and part-time roles available (18-37.5 hrs/wk), all including weekend working
About the role and about you
Contract options:
- 3rd March 2025 – 30th November 2025
- 31st March 2025 – 31st August 2025
Please note the salary is subject to a pay review from 1st April 2025 – details to be confirmed in due course.
‘Dress Codes’ Exhibition: Explore the codes and conventions of royal clothing, and the powerful impact fashion can make when boundaries are pushed, and dress codes evolve. Among the highlights of this exciting new exhibition are pieces worn by a young Queen Elizabeth II, Diana, Princess of Wales, Dame Vivienne Westwood, Princess Margaret and Queen Victoria. They are looking for seasonal staff to support the operation of this exciting exhibition.
Your main role as a Guide will be to proactively tell the palace and exhibition’s stories in an engaging and entertaining style, whilst ensuring accuracy in the content of the information given. Your role also includes delivering history talks as part of the Kensington Palace offer.
Working as part of a team you will also be responsible for providing the highest level of customer service and creating memorable customer experiences for all their visitors, whilst also ensuring the day to day safety and security of their palaces, their collection and their guests.
As a Palace Host Guide, you will also undertake cross-role working as and when required to support the operational running of the palace and the visitor experience.
The ideal candidate will have experience in customer service and working as part of a team. You will have a positive and flexible approach, being able to adapt your style and respond to visitor needs. An interest and knowledge in history is advantageous but not necessary.
They are a charity for everyone, an ‘Investor in People’, and they want you to fulfil your potential and enjoy your work.
Closing Date: 10th January 2025
Interview/Assessment Days Available: 22nd Jan, 29th Jan, 3rd Feb, 4th Feb
The full season at Kensington Palace runs 3rd March 2025 - 30th November 2025, but they also have shorter duration contracts available (31st March 2025 – 31st August 2025) and can be flexible if you have other commitments at the start/end of the season.
Additional Information: Our client is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.
Seasonal Palace Host Guide - Kensington Palace in London employer: Our Client
As a leading UK-based ventilation manufacturer, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our Regional Sales Engineers enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth within the HVAC industry, all while working in a supportive environment that values each team member's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Palace Host Guide - Kensington Palace in London
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Our Client are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Seasonal Palace Host Guide - Kensington Palace in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Our Client.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Our Client. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Our Client
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
