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- Tasks: Lead a dynamic team in operational delivery and streamline workflows for global publishing.
- Company: Join a leading educational publisher with a commitment to innovation and excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Be part of a diverse team that values collaboration and continuous learning.
- Why this job: Make a real impact on educational product delivery while developing your leadership skills.
- Qualifications: Experience in team management and operational oversight, with a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Location: Noida Sector 62, UP, IN, 201309
About the Role
This role is a significant opportunity to lead a growing operational hub that underpins OUP’s Supplier Led Delivery (SLD) model—an increasingly critical pillar of ELT product creation. As Supplier Delivery Operations Team Manager, you will lead and build the Noida-based operational delivery function, increasing efficiency, scalability, and capacity for UK teams. You will work closely with UK colleagues while shaping an India-based centre of excellence that will streamline workflows, elevate systems capability, embed best-practice operational discipline, and introduce automation and AI-led improvements.
Day-to-day responsibilities:
- Operational Delivery Ownership (India Hub): Lead the transition of supplier delivery coordination tasks from UK to India. Establish the Noida team as the operational arm for supplier-led delivery, covering workflow execution, supplier coordination, scheduling, system entries, asset management, metadata setup, and documentation. Ensure accuracy, quality, and compliance with OUP workflows and standards.
- Direct Management of Supplier Delivery Coordinators: Manage, coach, and develop the Supplier Delivery Coordinators handling daily delivery support. Build strong knowledge of publishing workflows, systems (Biblio, SAP, scheduling tools, metadata systems), and supplier task requirements.
- Pastoral Line Management for the Product Data Team (India): Provide pastoral support, people care, and career development guidance to Noida-based Product Data team members. Ensure strong alignment between data teams and delivery teams.
- Systems & Workflow Expertise: Serve as the operational systems lead for platforms supporting supplier delivery and product data workflows. Develop deep team capability in Biblio, SAP, workflow trackers, digital delivery pipelines, metadata tools, and related systems.
- Process Improvement, Automation & AI Enablement: Identify areas to streamline repeatable tasks and reduce manual workloads. Work with UK teams to design scalable, future-ready workflows.
- People Management & Performance Leadership: Build a positive, inclusive, high-performance team culture. Lead regular coaching, performance discussions, 1:1s, and personalised development plans.
Impact of the role:
- Seamless transition of delivery tasks to the India hub
- A capable and independent Supplier Delivery Coordination team
- Improved engagement and growth across Product Data teams
- Strong workflow consistency, system discipline, and documentation
- Better supplier experience and smoother end-to-end delivery
- Scalable, future-ready delivery operations supporting increasing output
About You:
- Leadership & team management experience
- Strong operational oversight abilities
- Data management expertise across systems and workflows
- Ability to collaborate cross-functionally and influence stakeholders
- Experience guiding teams through full K12/ELT product lifecycles
- Problem-solving leadership, including managing change and removing bottlenecks
- Knowledge of SAP, Biblio, Salesforce, ClickUp or similar systems
Contact: Please contact aarti.rana@oup.com with any queries relating to this role. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive.
Supplier Delivery Operations Team Manager in Oxford employer: OUP
Contact Detail:
OUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Delivery Operations Team Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at OUP or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Supplier Led Delivery model and think about how your experience aligns with their goals. This will help you stand out as a candidate who gets it!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams or projects in the past. Highlight your ability to improve processes and drive efficiency—this is key for the Supplier Delivery Operations Team Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge.
We think you need these skills to ace Supplier Delivery Operations Team Manager in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supplier Delivery Operations Team Manager role. Highlight your leadership experience and operational oversight abilities, as these are key for us at StudySmarter.
Showcase Relevant Experience: When detailing your past roles, focus on your experience with data management and cross-functional collaboration. We want to see how you've influenced stakeholders and guided teams through product lifecycles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your achievements and skills at a glance. Clarity is crucial!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track its progress.
How to prepare for a job interview at OUP
✨Know Your Stuff
Before the interview, dive deep into the specifics of the Supplier Delivery Operations role. Familiarise yourself with OUP’s Supplier Led Delivery model and understand how it impacts ELT product creation. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a potential team manager, be ready to discuss your leadership style and past experiences. Prepare examples of how you've successfully managed teams, improved processes, or handled challenges. Highlight your ability to coach and develop others, as this is crucial for the role.
✨Get Technical
Brush up on your knowledge of relevant systems like Biblio, SAP, and workflow management tools. Be prepared to discuss how you've used these systems in previous roles to enhance operational efficiency. Showing your technical expertise can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, current challenges, and future goals of the Supplier Delivery Operations team. This not only demonstrates your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.