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For Companies At a Glance
- Tasks: Ensure smooth hotel operations overnight and deliver top-notch guest service.
- Company: Join the QHotels Collection, a leader in hospitality with a focus on inclusivity.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Why this job: Be part of a dynamic team in a stunning hotel setting with great career growth.
- Qualifications: Experience in front office roles and outstanding customer service skills required.
- Other info: Work in a beautiful location with excellent leisure facilities and a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
The important stuff:
- Free health club membership (T&C s apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will ensure that the hotel operation runs smoothly and efficiently overnight. Carrying out night audits and duty management duties whilst ensuring that all guests receive the highest standards of guest service.
Is this the role for me?
- Previous experience within a front office, reception or front of house position, or equivalent
- People management experience
- Quality & standards driven
- Outstanding customer service skills
Curious to find out more? Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Night Manager in Leeds employer: Oultonhallhotel
Contact Detail:
Oultonhallhotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at QHotels. A friendly chat can lead to insider info about the Night Manager role and maybe even a referral!
✨Tip Number 2
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for guests. This will highlight your commitment to quality and standards, which is key for this role.
✨Tip Number 3
Prepare for those night audits! Brush up on your knowledge of hotel operations and be ready to discuss how you would handle various scenarios during the night shift. Confidence in your management skills will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the QHotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Night Manager in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Night Manager role. Highlight your previous experience in front office or customer service roles, and how they relate to ensuring smooth hotel operations overnight.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and skills, so we can quickly see why you’d be a great fit for our team at Oulton Hall!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oultonhallhotel
✨Know the Hotel Inside Out
Before your interview, take some time to research Oulton Hall Hotel and its facilities. Familiarise yourself with their services, dining options, and leisure facilities. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing guest experiences.
✨Highlight Your Customer Service Skills
As a Night Manager, outstanding customer service is key. Prepare examples from your previous roles where you went above and beyond for guests. Think of specific situations that demonstrate your ability to handle challenges and ensure guest satisfaction, as this will resonate well with the interviewers.
✨Showcase Your People Management Experience
Since the role involves people management, be ready to discuss your experience in leading teams. Share stories that illustrate your leadership style, how you motivate staff, and how you resolve conflicts. This will help the interviewers see you as a strong candidate who can manage the night operations effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure success in the Night Manager role. This shows your enthusiasm for the position and helps you gauge if the hotel is the right fit for you.