At a Glance
- Tasks: Be the friendly face of our golf facilities, assisting guests and managing bookings.
- Company: Join Oulton Hall Hotel, a stunning 4-star resort with a vibrant golf community.
- Benefits: Enjoy free health club membership, discounts, training support, and more perks!
- Other info: Work in a diverse environment with opportunities for personal and professional growth.
- Why this job: Combine your passion for golf with customer service in a beautiful setting.
- Qualifications: Knowledge of golf, a positive attitude, and great organisational skills.
The predicted salary is between 13000 - 16000 £ per year.
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer facing role?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members as well as taking bookings and support with membership sales.
Is this the role for me?
- An understanding of golf
- A passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Golf Team Member in Leeds employer: Oultonhallhotel
At Oulton Hall Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for golf and customer service. Our team members enjoy a range of benefits including free health club membership, discounts across our golf facilities, and support for professional development, all set within the stunning surroundings of our 4-star resort near Leeds. With a commitment to diversity and inclusion, we ensure every employee feels valued and has opportunities for growth in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Team Member in Leeds
✨Tip Number 1
Get to know the golf scene! Brush up on your golf knowledge and stay updated on the latest trends. This will not only help you impress during interviews but also show your genuine passion for the sport.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, role-play scenarios with friends or family. This will help you feel more confident and ready to provide that courteous and pleasant attitude we’re looking for.
✨Tip Number 3
Network like a pro! Connect with people in the golf industry through social media or local events. You never know who might have a lead on a job or offer some insider tips on landing that perfect role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks we offer, like discounts and training support, right there!
We think you need these skills to ace Golf Team Member in Leeds
Some tips for your application 🫡
Show Your Passion for Golf:Make sure to highlight your love for golf in your application. We want to see that you’re not just knowledgeable but genuinely excited about the sport and how it connects with our guests.
Customer Service is Key:Since this role is all about making a great first impression, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that!
Be Organised and Timely:Good time management is crucial in this role. In your application, mention any experiences where you’ve successfully managed multiple tasks or bookings. It shows us you can handle the hustle and bustle of a busy golf facility.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Oultonhallhotel
✨Know Your Golf
Brush up on your golf knowledge before the interview. Be ready to discuss different aspects of the game, from rules to equipment. This will show your passion and understanding of the sport, which is crucial for a role that involves advising guests.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your courteous attitude and ability to create a positive first impression.
✨Time Management Matters
Since this role requires good organisational skills, be ready to talk about how you manage your time effectively. Share specific strategies you use to prioritise tasks, especially in busy environments, to ensure smooth operations at the golf facilities.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand if it’s the right fit for you. Plus, it gives you a chance to learn more about the company culture!
