At a Glance
- Tasks: Serve breakfast and ensure guests have an amazing start to their day.
- Company: Join the vibrant team at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Work in a stunning location with excellent leisure facilities and a commitment to diversity.
- Why this job: Be part of a dynamic environment with opportunities for growth and development.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND...much, much more!
What will I do?
You will be stationed in the restaurant for the breakfast service, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Available to work mornings
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Breakfast Team Member employer: Oultonhallhotel
Contact Detail:
Oultonhallhotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Oulton Hall Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their breakfast service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s a great way to make a good first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Breakfast Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering exceptional guest service shine through. We want to see that you genuinely care about making our guests' mornings special!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've got strong customer service skills or time management abilities, shout about them! We love seeing how you fit into our team.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. We’re looking for candidates who can communicate effectively, just like you will with our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Breakfast Team Member role. Plus, it’s super easy to do!
How to prepare for a job interview at Oultonhallhotel
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any promotions before the interview. Being able to discuss specific dishes and their ingredients shows your enthusiasm and readiness to provide excellent guest service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a guest, as this will demonstrate your passion for guest satisfaction.
✨Time Management is Key
Since you'll be working in a fast-paced environment, be ready to discuss how you manage your time effectively. Share strategies you've used to stay organised during busy shifts, which will highlight your ability to work under pressure.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities or how the team ensures high standards of service. This shows your interest in growth and commitment to the role.